Sneaky charge for gift card with education discount

I just purchased a macbook air with the education discount for $1799( which is only $-150 off regular price of $1949). It advertises this price PLUS a $200 gift card. I was then charged $200 for a gift card and then given a $200 gift card so that is no savings at all. Terrible invoicing seems to be purposefully confusing to make you think you got more discounts that you do.

Posted on Aug 11, 2024 11:16 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2024 8:05 AM

This is common place. If you look at your invoice, you should be invoiced the education price less the gift card value. In your example, you should have been invoiced $1599 for your device, and $200 for the gift card, making the gift card effectively free. This is done to prevent fraud where someone would purchase the device, get the gift card, spend the value of the gift card, and then return the device for a refund.

2 replies
Question marked as Top-ranking reply

Aug 12, 2024 8:05 AM in response to JB8704

This is common place. If you look at your invoice, you should be invoiced the education price less the gift card value. In your example, you should have been invoiced $1599 for your device, and $200 for the gift card, making the gift card effectively free. This is done to prevent fraud where someone would purchase the device, get the gift card, spend the value of the gift card, and then return the device for a refund.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sneaky charge for gift card with education discount

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.