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They both can see my iPhone 13 Pro Max with no problem. What can I
fix so they will see the iPad? I know the cable and the USB port are
OK and all operating systems have been updated. I also don’t see
Apple Mobile Services running on either PC.
iPad Pro, iPadOS 17
Try the steps in:
iOS device not showing in iTunes for Wind… - Apple Community
See also these support resources:
I cannot get either my Dell desktop or HP Laptop runninng Windows 11 to recognize my iPad (3).
