My Apple TV keeps asking me to sign up for a trial when I already paid for a subscription
I’m signed in, but it keeps asking me if I want to have a 7 day free trial. It is paid up to date
[Re-Titled by Moderator]
iPad, iPadOS 17
I’m signed in, but it keeps asking me if I want to have a 7 day free trial. It is paid up to date
[Re-Titled by Moderator]
iPad, iPadOS 17
Hi dcrom101,
welcome to the Apple (user-to-user) Community.
Re: "My Apple TV keeps asking me to sign up for a trial when I already paid for a subscription
I’m signed in, but it keeps asking me if I want to have a 7 day free trial. It is paid up to date"
You may want to check you are signed in to your AppleTV using the (subscription's) Apple ID:
Sign in with your Apple ID - Apple Support
Eg: says:
Sign in on Apple TV
on the Siri Remote or Apple TV Remote.If needed: Learn about a few of the services that you can use with your Apple ID on Apple TV
If you use two-factor authentication on an Apple TV (2nd or 3rd generation), you might need to enter a verification code with your password. Learn how to get a verification code on your trusted device or sent to your trusted phone number.
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Then see if Apple Support's online article ( link below) can help:
Apple TV: Get started - Apple Support
Eg: says:
"It’s easy to set up the Apple TV app and start watching right away. Once you open the app on your smart TV or other device, you can explore the app and browse movies and TV shows."
Resources: Apple TV User Guide - Apple Support
Apple TV app for smart TVs and other devices - Apple Support
More Help or Support (online chat / phone / email etc.): TV Support — Official Apple Support
All the best :-)
Is this happening on your iPad, or on a different device?
Ooops ... Apologies, Urquhart1244 .... didn't notice you'd replied until I posted my reply.
My Apple TV keeps asking me to sign up for a trial when I already paid for a subscription