App Limits and Always Allowed for Messages

I am trying to set parental control for my kids phone. The functionality I want is 2-fold. First, I have set a downtime. During this period I have set Messages as Always Allowed and I have selected specific contacts for communication during downtime. Second, I also have an App Limit for Messages. I am expecting that the Messages app will get blocked after app limit time expires but she will be able to communicate with the contacts I had selected in the downtime setting. What I am experiencing is that the Messages app doesnt get blocked at all. My kid is able to have unrestricted use of the app during the allowed use time frame. I suspect this is because the app is also selected in Always Allowed group. I reached out to Apple Support and their answer was an unbelievable - "turn off the Content and Privacy Restrictions for 15 min and then turn it back on and see if problem is solved".

Is the above behavior even possible and if so, what setting do I need to make it work?

iPhone 14 Pro, iOS 17

Posted on Aug 12, 2024 3:52 PM

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Aug 15, 2024 1:31 AM in response to tejaspatki

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Okay tejaspatki , I'm trying this again . I have an iPhone 14 as well . I turned on Screen Time and followed along with your first post to better understand your experience .

For sure these two links describe : downtime , app limits , always allowed & communication limits during Screen Time and during downtime . They include illustrations too … after viewing the Apple support article , check out the second one for better pictures of the settings .

🤦‍♀️ I agree with you that the link in my first post omitted some useful details .


Use Screen Time on your iPhone or iPad - Apple Support


https://appletoolbox.com/setting-up-effective-screen-time-limits-on-ios-devices/



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App Limits and Always Allowed for Messages

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