I have a virus on my phone and I trying to reset my Apple ID account don’t not have tha phone number tht on my email account and also need help with verification key restarted
[Re-Titled by Moderator]
iPhone 15, iOS 17
First, if you have a virus on your iPhone then congratulations, you are the first person in the world to have one. Okay, now that we have pretty much excluded that as a possibility, what makes you think you have a virus? It's probably just something you do not understand but is normal behavior.
You also say you need help with a "verification key". There is no such thing as a "verification key" with Apple. Do you mean a verification code? From: Get a verification code and sign in with two-factor authentication - Apple Support
A code is sent first to your trusted devices automatically:
"If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices."
If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call.
1. Click "Didn't get a verification code" on the sign in screen.
2. Choose to have the code sent to your trusted phone number.
3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).
4. Enter the code on your other device to complete sign in.
"If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline."
On a mobile device go to Settings > [your name] > Tap Password & Security > Get Verification Code.
On a Mac: Go to Apple menu > System Preferences [System Settings], then click Apple ID. Click Password & Security > Get Verification Code.
"If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account [ How to use account recovery when you can’t reset your Apple ID password - Apple Support ]. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity."
First, if you have a virus on your iPhone then congratulations, you are the first person in the world to have one. Okay, now that we have pretty much excluded that as a possibility, what makes you think you have a virus? It's probably just something you do not understand but is normal behavior.
You also say you need help with a "verification key". There is no such thing as a "verification key" with Apple. Do you mean a verification code? From: Get a verification code and sign in with two-factor authentication - Apple Support
A code is sent first to your trusted devices automatically:
"If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices."
If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call.
1. Click "Didn't get a verification code" on the sign in screen.
2. Choose to have the code sent to your trusted phone number.
3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).
4. Enter the code on your other device to complete sign in.
"If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline."
On a mobile device go to Settings > [your name] > Tap Password & Security > Get Verification Code.
On a Mac: Go to Apple menu > System Preferences [System Settings], then click Apple ID. Click Password & Security > Get Verification Code.
"If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account [ How to use account recovery when you can’t reset your Apple ID password - Apple Support ]. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity."
How do I reset my Apple ID password if the phone number is wrong?
