my new iPad is stuck on software update, cannot set up
Setting up new iPad, stuck on the software update and not letting proceed further.
iPad Air (M2, 2024)
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Setting up new iPad, stuck on the software update and not letting proceed further.
iPad Air (M2, 2024)
Something has stalled. A forced-restart will be required:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
my new iPad is stuck on software update, cannot set up