MacBook Air coverage shows expired on Apple Website.

Hello there ,

I brought a MacBook Air m1 in 29 April 2024 . At first apple website shows 'purchase data is not validate' . And now it is showing purchese date April 2024 but it is showing cavarage expired . Why this showing ? And what is the problem ? Please help .


my device serial number is "H**********V"


[Edited by Moderator]


MacBook Air 13″, macOS 14.4

Posted on Aug 16, 2024 7:29 PM

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Question marked as Top-ranking reply

Posted on Aug 17, 2024 8:31 AM

Hello~ I suggest clicking on below and reviewing below…


About the purchase date or expiration date for your AppleCare agreement - Apple Support*


*Learn more about updating Apple records

If your coverage expiration date is incorrect

If the estimated expiration date of your Telephone Technical Support, Limited Warranty, or AppleCare agreement for your serial number is incorrect, please contact us. You will need to send the original sales receipt of your product to Apple so that we can update your purchase date. A sales receipt with the receipt number, product description, original date of purchase, price, and reseller details constitutes a valid proof of purchase.

To update your purchase date, send Apple your proof of purchase<<<<Click here for further assistance from Apple Support.


~Katana-San~

10 replies
Question marked as Top-ranking reply

Aug 17, 2024 8:31 AM in response to HasanulHaque

Hello~ I suggest clicking on below and reviewing below…


About the purchase date or expiration date for your AppleCare agreement - Apple Support*


*Learn more about updating Apple records

If your coverage expiration date is incorrect

If the estimated expiration date of your Telephone Technical Support, Limited Warranty, or AppleCare agreement for your serial number is incorrect, please contact us. You will need to send the original sales receipt of your product to Apple so that we can update your purchase date. A sales receipt with the receipt number, product description, original date of purchase, price, and reseller details constitutes a valid proof of purchase.

To update your purchase date, send Apple your proof of purchase<<<<Click here for further assistance from Apple Support.


~Katana-San~

Aug 20, 2024 6:46 AM in response to HasanulHaque

HasanulHaque wrote:

from Bangladesh .

Did you buy it from an Authorized Apple Reseller? If you didn't, then your purchase date and the original purchase date of the Mac from Apple may not be the same. Follow Katana-san's instructions to contact Apple and see if you can sort this out. You may not be able to, though. In that case, you would need to take it up with the seller.

Aug 16, 2024 10:29 PM in response to HasanulHaque

"MacBook Air coverage shows expired on Apple Website.: Hello there , I brought a MacBook Air m1 in 29 April 2024 . At first apple website shows 'purchase data is not validate' . And now it is showing purchese date April 2024 but it is showing cavarage expired . Why this showing ? And what is the problem ? Please help . my device serial number is 'H**********V'"


AppleCare+ No Longer an Option:

You only have so much time to purchase the AppleCare+ coverage --and the timeframe may vary by country.

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MacBook Air coverage shows expired on Apple Website.

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