My email account on my MacBook Air Mail app is not accepting my password

My MacBook email is no longer syncing - I am getting an error "Can't connect to the account MSN" - it asks me to enter my password which I do and the response is "Unable to Verify account name or password". I have no problem accessing my email on my phone.


[Re-Titled by Moderator]

MacBook Air 13″, macOS 14.6

Posted on Aug 17, 2024 5:38 AM

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Question marked as Top-ranking reply

Posted on Aug 17, 2024 7:39 PM

Remove your email account, then add it back

If no other solutions work:

  1. Remove your email account in Mail.
  2. Add your email account in Mail again. When adding the account, make sure that you choose the correct email service provider for your email address.
  3. Try again to send and receive email.


2 replies

Aug 17, 2024 7:50 PM in response to mmcleish

Edit...

mmcleish Said:

"My email account on my MacBook Air Mail app is not accepting my password: My MacBook email is no longer syncing - I am getting an error 'Can't connect to the account MSN' - it asks me to enter my password which I do and the response is 'Unable to Verify account name or password'. I have no problem accessing my email on my phone."

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Troubleshooting Including eMail:


A. Go Here: If you can’t Send or Receive eMail on Mac - Apple Support


B. Disable a VPN:

Are you using a VPN? If so, disable it while trying to connect. Avoid using a VPN all together, unless required for school or work, as Security Software just gets in the way on a Mac, and this is a pure example of how and why.


C. Use of an App Password:

You may need to use a new app password. If you are using different devices, then you need one for each device. So, contact your eMail provider to find out how to get an App Password. For MSN, go here: How to get and use app passwords - Microsoft Help


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My email account on my MacBook Air Mail app is not accepting my password

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