migration assistant is asking for administrator password, my information is not working

I have a new macbook pro provided by my university. There is software from the university on the computer and when the migration assistant asked for the administrator name and password, mine is not working.

MacBook Pro 14″, macOS 14.4

Posted on Aug 17, 2024 3:34 PM

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Posted on Aug 17, 2024 3:37 PM

If your university provided the Mac and installed software on it, then they own it, and it is not yours to own and control. Your ability to use it is completely under their control.


Since your login credentials are not working, you need to ask the Mac's owner for those credentials.

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migration assistant is asking for administrator password, my information is not working

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