Getting error code 403 after doing factory reset on my MacBook Pro

i did a factory reset on my macbook pro 13-inch osx ei captain then i had an error cod 403 couldn't download it and now the screen keeps on showing a file with a ? on it


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Posted on Aug 18, 2024 4:53 AM

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Posted on Aug 18, 2024 5:57 AM

hapyMan wrote:

i did a factory reset on my macbook pro 13-inch osx ei captain then i had an error cod 403 couldn't download it and now the screen keeps on showing a file with a ? on it

[Re-Titled by Moderator]



How to reinstall macOS

Recovery (both M1/M2/M3 and Intel) — How to reinstall macOS - Apple Support


from Internet Recovery (Option Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD, Container, (and the "Macintosh HD-Data" volume as well) If errors are found and repaired, run again until no errors reported.


ref: How to repair a Mac disk with Disk Utility - Apple Support


Disk Utility>View>Show All Devices

Parent drive —I would start here

Container level

Volume level



1 reply
Question marked as Top-ranking reply

Aug 18, 2024 5:57 AM in response to hapyMan

hapyMan wrote:

i did a factory reset on my macbook pro 13-inch osx ei captain then i had an error cod 403 couldn't download it and now the screen keeps on showing a file with a ? on it

[Re-Titled by Moderator]



How to reinstall macOS

Recovery (both M1/M2/M3 and Intel) — How to reinstall macOS - Apple Support


from Internet Recovery (Option Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD, Container, (and the "Macintosh HD-Data" volume as well) If errors are found and repaired, run again until no errors reported.


ref: How to repair a Mac disk with Disk Utility - Apple Support


Disk Utility>View>Show All Devices

Parent drive —I would start here

Container level

Volume level



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Getting error code 403 after doing factory reset on my MacBook Pro

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