I have a Mac from 2019 updated to the most current OS. I can't update apps on this Mac because it does not recognize my Apple ID password. So, I click on "forget password". It asks me to come up with a new password from my iPhone. I do that. I go back on my Mac, and it still does not recognize it.
iMac 21.5″, macOS 14.6
Not sure what you may have done to the thing.
BTW, do you have any of the following third party apps installed on your Mac?
• Antivirus Apps
• Cleaning Apps
• Security Apps
• VPN Apps
• Maintenance Apps
If your answer is "Yes" to any of the above then please locate the developers uninstall instructions and uninstall as that is likely the issue.
If the answer is "No", please attempt to restart in Safe Mode and then restart normally and then re-test the AppleID.
In the event a Safe Mode reset does not help then restart in Safe Mode again and attempt to download and install the free version of EtreCheck directly from their site. Then follow the directions below:
It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate towww.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.
When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.
For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community It is helpful to us if you download the report to your Desktop.
Not sure what you may have done to the thing.
BTW, do you have any of the following third party apps installed on your Mac?
• Antivirus Apps
• Cleaning Apps
• Security Apps
• VPN Apps
• Maintenance Apps
If your answer is "Yes" to any of the above then please locate the developers uninstall instructions and uninstall as that is likely the issue.
If the answer is "No", please attempt to restart in Safe Mode and then restart normally and then re-test the AppleID.
In the event a Safe Mode reset does not help then restart in Safe Mode again and attempt to download and install the free version of EtreCheck directly from their site. Then follow the directions below:
It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate towww.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.
When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.
For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community It is helpful to us if you download the report to your Desktop.
My Mac does not recognize my Apple ID password. I can't update apps from the iTunes store
