How do I remove activation lock from a gifted Apple Watch?

My mother had gifted me with an Apple Watch back when I was still on her Apple ID. Recently, I have created my own Apple ID, and was trying to switch my watch to the account. I had gone into her Apple ID and taken the watch off of her account. However, the watch still wants me to sign into her account, even though I reset the watch. Unable to go through Apple to have them "unlock" the watch because I need proof of purchase. I don't have any proof of purchase because it was gifted to me nearly 5 years ago.


Should I try and call their tech support, or will I have to buy a new watch?



[Re-Titled by Moderator]

Posted on Aug 23, 2024 8:54 PM

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Posted on Aug 23, 2024 8:58 PM

Without the Apple ID/Password used to set the watch up or the original purchase receipt from Apple or Authorized Apple seller, then you will be unable to use the Apple Watch. Tech Support will be unable to help and you will need to buy a new watch.

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2 replies

Aug 24, 2024 9:19 AM in response to adonia231

Resetting your Apple Watch will not remove Activation Lock. You will need the original owner of the Apple Watch to unlock it with their Apple ID or provide you with the original purchase receipt from Apple, those are the only ways to remove Activation Lock.


If the original owner of the Watch cannot provide you the purchase receipt or unlock it, you will have to buy a new Watch. Apple will recycle your watch for free though ⇢ Recycling - Apple


Learn ⇢ How to remove Activation Lock - Apple Support


-Zachyy ✌️




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How do I remove activation lock from a gifted Apple Watch?

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