A server with the specified hostname could not be found.

Hi There.

I have seen this question posted before but everything I have tried in past suggestions have failed.

This problem only affects apple products such as news, App Store & music (no content downloads).

My WIFI displays “no internet connection” but I can access all internet sites apart from Apple related products.

Have tried all reboots, restarts, updates, disconnections of router, all iPhone resets (including reset network settings), uninstalling & reinstalling.

This problem only appeared 3/4 weeks ago, no idea why🫣☹️

Any suggestions apart from above appreciated.

Cheers.


iPhone 14 Pro, iOS 17

Posted on Aug 24, 2024 7:12 AM

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Question marked as Top-ranking reply

Posted on Aug 24, 2024 8:23 AM

Do you use VPN? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile.

7 replies

Oct 13, 2024 8:29 AM in response to rwkoch

I posted a workaround for this problem but have since found another solution. I changed my router to use IPv6 rather than v4 and that fixed the problem. I did not have to use any static dns server numbers. I am not sure if this problem surfaced because of my ISP or if Apple made some changes on their servers. Anyway, give IPv6 a try if your router will let you change.

Aug 24, 2024 9:02 PM in response to Itsandrewnorris

Itsandrewnorris Said:

"A server with the specified hostname could not be found. [...]This problem only appeared 3/4 weeks ago, no idea why Any suggestions apart from above appreciated. Cheers."

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Troubleshooting Server Connection Errors:

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Oct 11, 2024 2:16 PM in response to Itsandrewnorris

I had the exact same thing happen to me. On iPhone I could not download apps from the app store and on the mac I got a little bit different message saying that it could not install. Anyway, after much digging, here is what fixed my problem. Go to your settings and select wi-fi. On the connected network name, click the circled "i" then scroll down to the DNS section. Select manual configuration and you will see the servers. Add two dns servers: 8.8.8.8 and 8.8.4.4. Those are google dns servers, I believe. That should fix your problem. If you have a mac you can do the same thing, although the instructions on how to get there are a little different. Good luck!

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A server with the specified hostname could not be found.

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