📢 Newsroom Update
The iPhone 16 and iPhone 16 Pro lineups, Apple Watch Series 10, the new black titanium Apple Watch Ultra 2, AirPods 4, and new colors for AirPods Max are now available! Learn more >
The iPhone 16 and iPhone 16 Pro lineups, Apple Watch Series 10, the new black titanium Apple Watch Ultra 2, AirPods 4, and new colors for AirPods Max are now available! Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
iOS 18 is now available
Customize your iPhone in more ways than ever, stay connected with friends and family, and relive your favorite moments. Learn more >
Customize your iPhone in more ways than ever, stay connected with friends and family, and relive your favorite moments. Learn more >
I recently broke my phone, because of this I had to do account recovery on another device. After the 5 days I logged on, Asurion required me to disconnect my phone from find my to process my insurance claim. I have disconnected the device from my iCloud as well as from find my, it is still registering under find my. Would erasing the phone be a good option?
iPhone 14 Plus, iOS 17
It won't hurt to erase the phone, but it won't help with the issue that you are reporting.
It may take some time......we've seen reports from some users that it might take up to 30 days to remove the phone from the list of devices using your Apple ID.
Best to check with Apple Support directly for more information and any possible ways to shorten the delay.
Find my IPhone Turn Off
