Certain apps not working even on WiFi

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4 points

Certain apps not working even on WiFi

im having issues where a certain set of apps( mainly games and social media apps) will not work on my phone when connected to WiFi or not. WiFi isn't the issue all my other devices are running perfectly fine on the WiFi.

Searching the internet, shopping apps, and video streaming are all working perfectly fine on the phone.

I have tried restarting, doing an update, deleting apps and redownloading and restarting WiFi. Nothing seems to make it any better.

iPhone 12

Posted on Aug 28, 2024 6:00 AM

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Answer 1

Top-ranking reply

Lawrence Finch

Community+ 2026

Level 10

230,582 points

Aug 28, 2024 5:41 PM in response to TMPADX

Do you use VPN? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile.

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Answer 2

TMPADX Author

Level 1

4 points

Aug 29, 2024 5:00 AM in response to Lawrence Finch

Thank you!!!!!

The VPN was the issues.

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Answer 3

leroydouglas

Level 10

200,268 points

Aug 28, 2024 5:41 PM in response to TMPADX

TMPADX wrote:

im having issues where a certain set of apps( mainly games and social media apps) will not work on my phone when connected to WiFi or not.

Sounds like an App issue...(?)

if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates…

Contact a third-party vendor - Apple Support

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Certain apps not working even on WiFi

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