iPhone drops WiFi Constantly

My iPhone 15 keeps randomly dropping WiFi. Many, many times a day. It drives me batty. A restart or network settings reset restores it, but then it happens again in short order.


I know it’s the phone and not my router, because no other devices in the household have this problem, including my daughter’s iPhone 15 which is identical and runs the same iOS (17.6.1). Macbooks, iPads, my M1 Studio as well as TVs, security cams, Alexa etc also do not drop WiFi.


I also know it’s the phone because it does it on other people’s WiFi as well. It is not specific to my house.


The kicker is this: my old iPhone 12 behaved exactly the same way. So my theory is that when I transferred apps and data from it to this new one, some specific problem/bug migrated along with it.


I’ve weeded out all “suspect” or “frivolous” apps. I only have apps installed that seem legit (major manufacturers etc) and of course came from the Apple App Store.


I’m not running any VPN.


The behavior is this, specifically: I’ll notice that unbuffered data has stopped loading (like a YouTube vid will stop playing, etc.) I will then open WiFi Settings, which will either display an empty space where the WiFi name is usually given, or the name of the last used network - but the Settings dialogue is frozen. It will take no clicks or allow for any changes or even displays the WiFi list. If I simply quit the settings app and restart it, it does the same once reopened.


So I’m stuck having to restart the phone (hold side buttons.)


It’s extremely annoying.


Grateful for any insight or good suggestions as to what’s causing this.

iPhone 15, iOS 17

Posted on Aug 28, 2024 11:14 AM

Reply

Similar questions

1 reply

Aug 28, 2024 12:21 PM in response to ingeb

By design, Wi-Fi disconnects 30 seconds after the screen locks unless there is a transfer in progress, to preserve battery life.


Is this what you are seeing?


All iPhones from the beginning of iPhone time 17 years ago disconnect from Wi-Fi 30 seconds after the phone screen locks, to preserve battery energy, unless the phone is connected to power. This is done because a Wi-Fi connection uses power continuously, whether data are transferring or not. Cellular connections use more energy, but only when actually sending data. There are a few exceptions:

  • If you are streaming audio or video Wi-Fi will stay on
  • If you receive a notification Wi-Fi will reconnect for a few seconds to process the notification
  • And, I think (but I’m not sure) if an app uses Background App Refresh it can wake and use Wi-Fi; however very few apps actually use Background App Refresh.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone drops WiFi Constantly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.