my macbook wont turn on after remote erease

Mac


my macbook wont turn on after remote erease, i was talking to an apple service rep and he told me to factory reset my mac i would have to do the remote erase with the find my app, so i did and an hour later i tried turning it on and it would not make a noise or even light up the keyboard, the screen is broken by the way, its been charged i swear, its a 2019 13 inch macbook pro

MacBook Pro 13″, macOS 14.6

Posted on Aug 31, 2024 3:25 PM

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Question marked as Top-ranking reply

Posted on Aug 31, 2024 3:57 PM

How to revive or restore Mac firmware - Apple Support

How to revive or restore Mac firmware - Apple Support



if you need help take it in—


Local USA—

Store List - Apple Store - Apple


Around the World—

Choose your country or region - Apple



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support


From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8






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2 replies
Question marked as Top-ranking reply

Aug 31, 2024 3:57 PM in response to Idianly

How to revive or restore Mac firmware - Apple Support

How to revive or restore Mac firmware - Apple Support



if you need help take it in—


Local USA—

Store List - Apple Store - Apple


Around the World—

Choose your country or region - Apple



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support


From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8






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my macbook wont turn on after remote erease

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