What to do when my Apple Gift Card’s barcode is worn out?

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support.

You might need to provide:

• An image of the full front and back of your card.
• A sales receipt showing when your card was purchased.
• The serial number from your card.

Learn more about ⇢ If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

-Zachyy ✌️

Back to the store where you bought the card and request a replacement because from here nobody can help you giving codes nobody here work for Apple

Ozzie1910 wrote:

Back to the store where you bought the card and request a replacement because from here nobody can help you giving codes nobody here work for Apple

Of course we can't help, but Apple deals with this all the time and provides instructions in their support article if that occurs. Zachyy provided the correct answer by contacting Apple with the information needed and will assist in redeeming the Gift Card.

Directing the user back to the store is not likely going to give the user a positive outcome.

Thanks Mac Jim ID for clarifying.

Ozzie1910 wrote:

Back to the store where you bought the card and request a replacement because from here nobody can help you giving codes nobody here work for Apple

Apple Stores are more for retail and repair, while Apple Support is more remote assistance and troubleshooting for issues.

Apple Gift Cards are sold globally, imagine many people facing the inconvenience of having to visit an Apple Store in their country to redeem them, many people don’t live near an Apple Store. In fact, the US only has 271 Apple Stores, and millions of product users. So Apple makes it easy by providing remote assistance with Apple Support.