I have an older iPad Air and I get this message when I try to sign in with my wife’s Apple ID. But using my Apple ID I can sign in. It’s running 12.5.7, and that’s the latest update available.
Your Apple ID can only be used on devices running iOS 15.0 or later.
iPad Pro, iPadOS 17
Has you wife have enabled Advanced Data Protection and/or Account Recovery features on her Apple devices?
Settings > [Your Name / AppleID] > iCloud > Advanced Data Protection
If either of these features have been enabled on any devices that are running iOS/iPadOS 16.2 or later, you will not be able to sign-in with your Apple credentials on any devices that are not running iOS/iPadOS 15.x or later.
If you disable iCloud Advanced Protection on all related devices, you should be able to sign-in on your older iPad.
Has you wife have enabled Advanced Data Protection and/or Account Recovery features on her Apple devices?
Settings > [Your Name / AppleID] > iCloud > Advanced Data Protection
If either of these features have been enabled on any devices that are running iOS/iPadOS 16.2 or later, you will not be able to sign-in with your Apple credentials on any devices that are not running iOS/iPadOS 15.x or later.
If you disable iCloud Advanced Protection on all related devices, you should be able to sign-in on your older iPad.
Remove all of the Account Recovery contacts. The iOS version listed in the error message isn't the same as the one Advanced Data Protection requires.
(255094)
Well that was it. Can’t thank you enough. It was the account recovery on her iPhone that was on.
You're very welcome.
Your Apple ID can only be used on devices running iOS 15.0 or later.
