Level 1

4 points

Why does my Mac keep losing its internet connection?

When I open my Mac, after like 30 minutes my internet goes off and never connects again until I close and open my internet

[Re-Titled by Moderator]

iMac 24″, macOS 14.6

Posted on Sep 5, 2024 11:05 AM

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8 replies

Level 10

217,802 points

Sep 6, 2024 9:57 AM in response to mmg2000

That's even worse. You do know that the US Government and the EU have banned Kaspersky from all govt computers, right? You should uninstall that software according to the developer's instructions and then run Etrecheck to see if there's any residual files left over on your Mac?

If you restore your Mac from your Time Machine backup after erasing and reinstalling the system you're bringing over from TM the files you're trying to get rid of.

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Level 10

183,216 points

Sep 5, 2024 11:13 AM in response to mmg2000

Apple has some steps here that might help, though they mostly apply when you have no Internet connection at all:

If your Mac isn't connecting to the internet over Wi-Fi - Apple Support

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Level 10

217,802 points

Sep 5, 2024 4:04 PM in response to mmg2000

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?

And how are you closing and opening your internet?

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Level 1

4 points

Sep 5, 2024 11:48 AM in response to varjak paw

Ok thank you😊

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Level 1

4 points

Sep 6, 2024 9:21 AM in response to Old Toad

Yes I downloaded malwarebytes and ccleaner but I reinstalled my Mac so they’re gone why did you ask?

also i close my modem

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Level 1

4 points

Sep 6, 2024 9:29 AM in response to mmg2000

I also used kaspersky (which is also vpn)

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Level 1

4 points

Sep 6, 2024 10:28 AM in response to Old Toad

ok i will try is that solution for internet?

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Level 10

217,802 points

Sep 6, 2024 2:45 PM in response to mmg2000

It could be. Do it and see if the conditions improve.

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Why does my Mac keep losing its internet connection?

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