iphone texts not received from android over wifi

 Hoping for some help with an “iphone not receiving text messages” issue!  Here’s the situation:


·     The phone is in a no-cell reception location (but IS able to receive and send email, phone calls, using the location’s wifi).  AT&T is the carrier.

·     Text messages from iphone users come through fine (blue bubbles)

·    Text messages from android users (green bubbles) AND text messages for codes sent for two-factor verification DO NOT come through.

·     When I move the phone to an area WITH cell reception, all of the android texts and code texts come in, all at once.


BUT:  Android texts being sent to a friend’s iphone (that is also on AT&T), in that same NO-CELL RECEPTION BUT ON WIFI CALLING location, ARE being received on friend’s iphone just fine.  Given the success of

friend’s iphone receiving android text messages via the same wifi, it seems like it is some setting on MY iphone, not an AT&T issue.

 

DETAILS:    

iphone 13

IOS17.6.1

AT&T is carrier

·     “active armor” on

·     Cellular data is ON

·     Wifi calling is ON

·     Cellular data roaming is ON

·   iMessage is ON

·     MMS Messaging is ON


What I’ve tried so far:

·  Turning SMS off and on

·   Restarting phone (hard restart, not just off and on)

·   Turning wifi calling off and on

·   Turning airplane mode off and on

·   Turning spectrum cable off and on

·   Turning separate router off and on


Many thanks in advance for your ideas and guidance!

iPhone 13

Posted on Sep 6, 2024 12:17 PM

Reply

Similar questions

3 replies

Sep 8, 2024 9:14 AM in response to sdpsuz

It's dimly possible that there's an issue with the Wi-Fi router you're connecting through that's blocking those messages with a firewall of some sort. If this happens with multiple Wi-Fi networks, though, that would seem unlikely, nor if it's failing for you on the same Wi-Fi network that your friend is using, less you log into that Wi-Fi router via a different user login.


Absent trying an erase and restore of your iPhone, I can't think of anything else to try. As Tim suggested, this may well be an issue with AT&T and your account. The fact of your friend being on the same plan as you doesn't rule out the possibility that AT&T has something misconfigured for your account. This happens far more often than people realize or that the cell carriers wish to admit.


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone texts not received from android over wifi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.