iPhone 12Max Pro keeps turning on "Silence Unknown Calls" by itself.

Maybe someone here can assist me. iPhone 12Max Pro keeps turning on "Silence Unknown Calls" by itself. I turn it off and it turns itself back on within an hour or so. I have no call blocking service or app on the phone. The Ring/Silent switch is not in the silent position. All other settings are where the should be and I am not using any 'routines"...


Any help would be greatly appreciated.

iPhone 12 Pro Max, iOS 17

Posted on Sep 6, 2024 3:06 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2024 3:53 PM

Is this an iPhone issued by an employer? Have you checked the Shortcuts app to see whether there is any automation created to keep the “Silence Unknown Callers” switch to ON?

——-

Have you tried and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

3 replies
Question marked as Top-ranking reply

Sep 6, 2024 3:53 PM in response to Iona86

Is this an iPhone issued by an employer? Have you checked the Shortcuts app to see whether there is any automation created to keep the “Silence Unknown Callers” switch to ON?

——-

Have you tried and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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iPhone 12Max Pro keeps turning on "Silence Unknown Calls" by itself.

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