Touch bar won't light up but still working, laptop crashes and restarts after putting it to sleep after Sonoma 14.6.1 update

My Macbook Pro 2020 13" M1 was working fine until recently, either right before the Sonoma update or right after it (cannot recall properly). Namely, since then the touch bar disappears but still works when touched, and the laptop crashes if put to sleep by locking or the lid is closed.


I have tried all the remedies for the touch bar (terminal commands, killing processes in the activity monitor, etc.). The only one that seems to be working is starting the Mac in the safe boot after shutting down and waiting 30 seconds (it did not work only once in a few tries). After that, the touch bar appears, and it does not crash when put to sleep. However, after some use, the touch bar randomly disappears again, and the Mac crashes again when sleeping.


My guess is, since the problem does not appear in the safe boot, it is software-related, and, as mentioned previously, it probably coincides with the Sonoma update.


Here's the latest crash report that I received after laptop crashed when put to sleep and restarted (if it helps):


Translated Report (Full Report Below)

-------------------------------------


Process: WindowServer [6227]

Path: ???

Identifier: WindowServer

Version: ???

Code Type: 00000000 (Native)

Parent Process: ??? [Unknown]

User ID:


Date/Time: 2024-09-08 16:35:08.4452 -0400

OS Version: macOS 14.6.1 (23G93)

Report Version: 12



System Integrity Protection:


Notes:

resampled 153 of 1094 threads with truncated backtraces from 0 pids:

resampled 0 of 37 images missing from 73 pids: 93,104,107,120,138,146,147,152,183,185,189,193,232,243,264,275,304,306,348,350,351,357,359,375,390,391,392,400,401,403,433,447,486,512,546,637,660,668,673,677,679,681,685,688,914,946,2352,2513,3741,4228,4281,4373,4375,4520,4554,4555,4575,4730,4766,4767,4768,5346,5357,5364,5375,5395,5396,5418,5572,5601,6010,6013,6019

23 unindexed user-stack frames from 22 pids: 93,146,183,193,232,243,264,275,348,350,357,400,403,486,637,668,673,677,685,946,2352,4554

This is a watchdog-triggered termination event, and not expected to be well-represented in the legacy crash format


Crashed Thread: Unknown


Exception Type:


Termination Reason: Namespace WATCHDOG, Code 1 monitoring timed out for service

(1 monitored services unresponsive): checkin with service: WindowServer (5 induced crashes) returned not alive with context:

unresponsive work processor(s): WindowServer main thread

40 seconds since last successful checkin, 1917 total successful checkins since 23445 seconds ago


Error Formulating Crash Report:

resampled 153 of 1094 threads with truncated backtraces from 0 pids:

resampled 0 of 37 images missing from 73 pids: 93,104,107,120,138,146,147,152,183,185,189,193,232,243,264,275,304,306,348,350,351,357,359,375,390,391,392,400,401,403,433,447,486,512,546,637,660,668,673,677,679,681,685,688,914,946,2352,2513,3741,4228,4281,4373,4375,4520,4554,4555,4575,4730,4766,4767,4768,5346,5357,5364,5375,5395,5396,5418,5572,5601,6010,6013,6019

23 unindexed user-stack frames from 22 pids: 93,146,183,193,232,243,264,275,348,350,357,400,403,486,637,668,673,677,685,946,2352,4554

This is a watchdog-triggered termination event, and not expected to be well-represented in the legacy crash format


Backtrace not available


No thread state (register information) available


Binary Images:

Binary images description not available


Looking forward to your help!


Best.

MacBook Pro 13″, macOS 14.6

Posted on Sep 8, 2024 2:03 PM

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Touch bar won't light up but still working, laptop crashes and restarts after putting it to sleep after Sonoma 14.6.1 update

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