Macbook rocking diagonally

Hi, I bought a new Macbook air m1 and didn't use it for like 3 weeks (it just layed unused on my shelf). A week or two ago I've started using it and noticed it's rocking diagonally between back-right and front-left corners. I didn't use it enough to even leave the tiniest of a scratch on it and even the stuff at the shop I bought it in said it looks brand new and that they can't find any reason why would it rock. What my question is will it affect the longevity of the device? It's not bad enough for it to be bothersome and I'm a student so I need my laptop at basically all times and would prefer not to have to give it up for two or three weeks as it's being repaired. Will apple refuse to repair it if I don't report it to them now and it'll get worse in the future? Thx for help (I'm pretty new to apple products and after-sales service so I'll be gratefull for any help)

MacBook Air (M1, 2020)

Posted on Sep 12, 2024 9:52 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2024 9:59 PM

Hey,


It sounds like you’re dealing with a particle issue, especially since you rely on your MacBook Air M1 for your studies. Here are a few things to consider:

Longevity and Impact

  • Longevity: The rocking itself is unlikely to affect the internal components or the overall longevity of your MacBook. However, it could potentially cause wear on the casing over time if the rocking is significant.
  • Immediate Impact: Since it’s not affecting your usage significantly right now, it might not be an urgent issue. But it’s always good to keep an eye on it.


Warranty and Repairs


  • Apple’s Warranty: If your MacBook is still under warranty, it’s a good idea to report the issue to Apple. Even if it’s not causing major problems now, documenting it can be helpful if it worsens in the future.
  • Repair Time: Given your need for the laptop, you might want to check if Apple offers a loaner device while yours is being repaired. This can vary by location and service center.


Next Steps

  1. Contact Apple Support: Explain the issue and ask for their advice. They might offer a quick fix or suggest bringing it in for a check-up.
  2. Document the Issue: Take photos or videos showing the rocking. This can be useful if you need to demonstrate the problem later.
  3. Check for Temporary Fixes: Sometimes, placing a small, non-slip pad under one of the corners can stabilize the laptop temporarily.


Future Considerations

  • Reporting Now vs. Later: Reporting the issue now ensures it’s on record. If it gets worse, Apple is more likely to acknowledge it as a pre-existing condition.


Thanks & Regards,

Basu

1 reply
Question marked as Top-ranking reply

Sep 21, 2024 9:59 PM in response to szonator

Hey,


It sounds like you’re dealing with a particle issue, especially since you rely on your MacBook Air M1 for your studies. Here are a few things to consider:

Longevity and Impact

  • Longevity: The rocking itself is unlikely to affect the internal components or the overall longevity of your MacBook. However, it could potentially cause wear on the casing over time if the rocking is significant.
  • Immediate Impact: Since it’s not affecting your usage significantly right now, it might not be an urgent issue. But it’s always good to keep an eye on it.


Warranty and Repairs


  • Apple’s Warranty: If your MacBook is still under warranty, it’s a good idea to report the issue to Apple. Even if it’s not causing major problems now, documenting it can be helpful if it worsens in the future.
  • Repair Time: Given your need for the laptop, you might want to check if Apple offers a loaner device while yours is being repaired. This can vary by location and service center.


Next Steps

  1. Contact Apple Support: Explain the issue and ask for their advice. They might offer a quick fix or suggest bringing it in for a check-up.
  2. Document the Issue: Take photos or videos showing the rocking. This can be useful if you need to demonstrate the problem later.
  3. Check for Temporary Fixes: Sometimes, placing a small, non-slip pad under one of the corners can stabilize the laptop temporarily.


Future Considerations

  • Reporting Now vs. Later: Reporting the issue now ensures it’s on record. If it gets worse, Apple is more likely to acknowledge it as a pre-existing condition.


Thanks & Regards,

Basu

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Macbook rocking diagonally

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