Software update issues with macOS Sequoia

I updated iMac M1 2011 & MBP 2021 to macOS Sequoia - after which neither connected wirelessly. Spent 4-5 hours on phone with Apple trying to figure out why with no solutions. Updated Netgear mesh router to latest firmware and software. Even when macOS Sequoia showed connection no web pages pulled up. Apple had me do macOS Recovery basically reinstalling Sequoia (failed). I suspect ESET Cyber Security Pro for blocking access through software firewall.


Does anyone have any ideas or similar issues? Sequoia requires WPA2 personal.

Posted on Sep 16, 2024 7:14 PM

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Posted on Sep 19, 2024 10:47 PM

I had the same issue...


Here is how you need to proceed.


As you still don't have any connection due to ESET after the update of MacOS to Sequoia, go to your System Setup/Network/VPN and filters/

then delete all the ESET line shown on your screen


You should have your internet connection back to normal.


55 replies

Oct 11, 2024 8:09 AM in response to gaspar215

gaspar215 wrote:

My users are experiencing issues with the internet and firewall after the macOS Sequoia update. Unfortunately, version 15.0.1 did not resolve these problems.

Is anyone else encountering similar issues?

With over 2 billion customers no matter what problem you have it is virtually certain that there are other users with a similar issue. But how does knowing this help you?


What specifically are the issues your users are seeing? I would expect that there are dozens of possible causes of networking issues, because there are so many layers to communications protocols (7, actually). But without knowing what the issues are there is no place to start troubleshooting.

Oct 15, 2024 9:21 AM in response to wxchaser

  1. Unknown, weird language appears on Mac OS Sequoia 15.0.1: Example: Í˚ÎÏÔÒÍ˚ÏÅÍÎÏÍÅÏÍÏÍÎÏÍÏÍÎÏÍÏÍÒÍÎÍÅÎÏÔÅÍÒ˚ÎÏÍÅÏÒÔÍ˚ÎÏÔÅÒÍ˚ÎÏÔÒÅÍ˚ÔÏÒ˚ÍÔÏÒÅ˚ÍÔÏÒ˚ÍÔÏÅ˚˚ÎÏ©˚
  2. Finder issue: Random folders open instead of the one clicked.
  3. Applications keep shutting down: Adobe Illustrator keeps asking to save files even after they've been saved.
  4. Keyboard issue: Lowercase letters change to uppercase in the middle of typing, even when Caps Lock is off.
  5. Application issue (Gmail, Outlook, company chat): Clicking buttons opens new windows, prevents moving to the next step, window stops responding, can't scroll.
  6. Display controls not working: Brightness controls pop up but don't respond to clicks.
  7. Copy-paste function not working.
  8. THERE ARE SO MANY ISSUESSSS


These issues are affecting workflow, and it feels like the system might be compromised. Immediate fix needed.

Oct 15, 2024 10:55 AM in response to M1prouser3243

M1prouser3243 wrote:

1. Unknown, weird language appears on Mac OS Sequoia 15.0.1: Example: Í˚ÎÏÔÒÍ˚ÏÅÍÎÏÍÅÏÍÏÍÎÏÍÏÍÎÏÍÏÍÒÍÎÍÅÎÏÔÅÍÒ˚ÎÏÍÅÏÒÔÍ˚ÎÏÔÅÒÍ˚ÎÏÔÒÅÍ˚ÔÏÒ˚ÍÔÏÒÅ˚ÍÔÏÒ˚ÍÔÏÅ˚˚ÎÏ©˚
2. Finder issue: Random folders open instead of the one clicked.
3. Applications keep shutting down: Adobe Illustrator keeps asking to save files even after they've been saved.
4. Keyboard issue: Lowercase letters change to uppercase in the middle of typing, even when Caps Lock is off.
5. Application issue (Gmail, Outlook, company chat): Clicking buttons opens new windows, prevents moving to the next step, window stops responding, can't scroll.
6. Display controls not working: Brightness controls pop up but don't respond to clicks.
7. Copy-paste function not working.
8. THERE ARE SO MANY ISSUESSSS

The fact that you are having those issues doesn't mean that everyone or even most people with Sequoia are. In fact, most people aren't.

These issues are affecting workflow, and it feels like the system might be compromised. Immediate fix needed.

Okay, what troubleshooting steps have you taken yourself? What did Apple say when you contacted them to evaluate the issues?

Oct 24, 2024 4:26 AM in response to zuzik80

The Sequoia update has basically bricked every Apple native app on my iMac. It is not just Safari, it is also Mail, Music, Photos, etc... The only native apps that still work are Notes and Calculator. I guess the ones that don't connect to the internet.


Apple please fix ASAP!!! Either that or give us an easy way to revert back to a OS that works.

Nov 21, 2024 5:02 PM in response to wxchaser

Mac Mini M4 Sequoia has many issues. This is the first time Mac gave me problems.


Printer Issues: After replacing the ink in Epson printer, the Mac Mini M4 still wouldn't detect the printer's status correctly. After removed the printer in Sequoia, and added it back to get it to work. I even bought HP Laser. Found another problem. Sequoia won't scan pdf document from the printer to Mac Mini.


PDF Problems: The Page won't open PDF files. Intel Mac never have any issues with pdf or pinrter. I installed LibreOffifce. After edited a PDF in LibreOffice, converted it to ODT, then exported to PDF. I thought I can keep MacMini and it solved pdf issues. After opened PDF, it is garbage text. (smeared and unreadable).


VMware Fusion Compatibility: After installed VMware Fusion, it shows blank media.


While the M processor is great for gaming and video editing, it is lacking for business-related tasks like handling PDFs, printers, and virtualization.


In the end, I return the Mac Mini and purchase a Lenovo Ideapad with an Intel Core i5 processor, 16GB of RAM, and a 512GB SSD for just $499 (on sale from $859). The Lenovo is running smoothly without the issues.


While I am not a fan of Windows 11, the Lenovo’s performance and reliability made it the better choice for my work, especially compared to the Mac's problems.

Nov 21, 2024 6:12 PM in response to somjaiDeginda

Interesting that I have NONE of those problems on my M1 MacBook Pro.


I use it for business related tasks all day, including PDFs, MS Office, printers and virtualization. I have 2 monitors and 6 virtual windows on the 27 inch external monitor, plus one on the MBPs screen, and I have typically a dozen or more apps running simultaneously.


For VMware Fusion it requires an ARM version of Windows, which is available on the Windows support site.


Pages app is not for PDFs, which are opened in the Preview app.


Sequoia works perfectly with my HP all purpose with scanner, and also my Doxie scanner. And it reports the status of my printer whenever I ask. I gave up Windows almost 20 years ago for MacOS, and found it much more reliable, secure and, when I needed Windows, I used Fusion. As I don’t need Windows anymore, as MS 365 is available for Mac, I also got rid of Fusion.


Too bad you had unusual problems, but they were certainly solvable. But enjoy your Lenovo!

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Software update issues with macOS Sequoia

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