The double click side button on my series 8 watch for Apple Pay has stopped working soon after my watch got updated to Watch OS11. It’s really annoying now, as I have to take my phone with me , for training and gym. Please help.
I did a complete watch hard reset , and set up the watch as new instead of going with the back up. Added all my bank cards again. Still it doesn’t wanna work
Apple Watch Series 8
Please try changing this setting,
iPhone > Watch app > My Watch (tab in lower left corner) > Accessibility > Motor > Button Click Speed > Slowest > once set try clicking the side button as fast as you can. What happens? The speed you click and click speed may need further refinement.
Just to be clear, you’re pressing the side button and not the Digital Crown, correct?
If you’re near an Apple Retail Store I’d make an appointment for the Genius Bar.
Genius Bar Reservation and Apple
If a store isn’t convenient you can speak to an Apple Support representative. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.
No, I’m not offended in any way. It’s just odd, that’s all. I was thinking my descriptions may have been inadequate.
The last thing you can try is a forced restart. Please press and hold simultaneously the Digital Crown and side button. Hold until you see the white Apple logo. This could be 30 seconds or longer. Once the logo appears, release both buttons. Try again in a minute or two after the Watch fully restarts.
Does the side button complete any of its other functions?
Are you pressing and holding the button? No need to hold the button. Just click, each time releasing the button.
Do you have cards enabled/added in your Apple Watch app? If you follow the path below do you see your cards?
iPhone > Watch app > My Watch (tab in lower left corner) > scroll down > Wallet & Apple Pay > do you see your cards?
If you
Sounds like something is interfering with its normal operation. It could be a third party app. Apple Support should be able to figure it out for you. I was trying to save you a trip. Until you get to the store, you can make sure you have all the assistive touch service disabled/off.
the Double click just shows up the control center every time
Nope it didn’t work
No I’m not holding the button, as i have used wallet before on my watch.
yes all my cards are added and enabled. I’ve been using these feature last 2 years since I bought series 8
Sorry if I have offended that was not my intention, I understand. Thank you so much for your time Jeff. Now I need find some time to travel to Apple Store which 60 kms away
Will do … thank you so much Jeff
You’re welcome! I hope you have a great day!
Did that , no change
Yes it’s all off. Got an appointment on Friday. Thanks Jeff
Side button for Apple Pay stopped working after updating my watch 8 series to Watch OS11
