Mail is very slow downloading in iOS 18

Mail is very slow downloading in iOS 18


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Sep 17, 2024 7:48 AM

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Question marked as Top-ranking reply

Posted on Apr 2, 2025 2:35 AM

Turn off "Hide IP Address" located in "Settings - Apps - Mail - Privacy Protection" .


That solved my problem, thank you.

There is a good explanation in the settings explaining what is done and why.


The short version: External content is loaded in a private mode, not when you open the mail but in the background, that's why you se the big delay.


99 replies

Mar 22, 2025 12:46 PM in response to Ambistoy

Same here. Apple said the same to me “nobody else has this problem”. I deleted my Mail account then reinstalled it and it fixed the problem for a couple of months. Now it’s bad again.

Apple really needs to fix this issue. The other thing that has happened is my business partners emails are now going to my spam folder. I changed nothing. I’ve spoken to techs for 3 days but nobody can fix the issue. It’s frustrating.

Dec 27, 2024 3:56 AM in response to Ambistoy

Same here on both MacOS 15.2 and IOS 18.2. Have tried deleting accounts and recreating, rebuilding inboxes and still unreliable at downloading new messages. Sometimes instant but most of the time takes hours or days to see new emails. Tried email prefix changes, Email privacy disabled etc. Same accounts work fine in other mail clients so having to use those for now.

Oct 31, 2024 5:51 AM in response to Ambistoy

This issue has made apple mail unusable on my iPad. Actively looking for a new email client and for customer service that Apple used to be known for. I use my iPad for business and this is costing time and money with no response or accountability from Apple. We pay a premium for Apple devices and services and expect a premium experience, not the blame the user run around.

Nov 4, 2024 9:39 AM in response to tucsontuck

Totaly agree.

now is Apple email app almost useless.

why don’t you let downloading mails if we want? It’s our decision how much space we will assign to local mail. Why should I wait for mail 5 minutes? This was 20 years ago (maybe).


I just tested MAIL APP and office365 web mail in Safari. I’ve got approximately 500 mails in 2 seconds with all attachments included and ready to open ASAP (office365 in Safari), and let’s say the same number of results in MAIL app, but no option to see mail content wit attachments for at least 3 minutes. USELESS.


I can just conclude that Apple would like us to move from native app to alternatives.


big disappointment for me.

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Mail is very slow downloading in iOS 18

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