Mail is very slow downloading in iOS 18

Mail is very slow downloading in iOS 18


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Sep 17, 2024 7:48 AM

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Question marked as Top-ranking reply

Posted on Apr 2, 2025 2:35 AM

Turn off "Hide IP Address" located in "Settings - Apps - Mail - Privacy Protection" .


That solved my problem, thank you.

There is a good explanation in the settings explaining what is done and why.


The short version: External content is loaded in a private mode, not when you open the mail but in the background, that's why you se the big delay.


99 replies

Dec 17, 2024 11:54 AM in response to Ambistoy

Maybe it’s just me, I’m experiencing slow mail on all my Apple devices running the latest IOS (18) or OS. With no success I’ve tried deleting and adding back my email account (not Gmail), and updated the email account settings (adding the “/“). This problem, that others have reported here with slow email continues.


As said here and elsewhere more than once - Apple needs to acknowledge the problem exists and come up with an actionable solution ASAP. Please

Jan 8, 2025 1:19 PM in response to not@work

Also struggling with Comcast/Xfinity email accounts with iOS 18+ on iPad and iPhone. Previously uninstalled and reinstalled mail accounts, which didn’t help. Have just now tried the IMAP / suggestion and will see how that goes. Next will try privacy protection suggestion.


Everything is fine on my old PC laptop with Outlook 365 resident on computer though.

Jan 16, 2025 2:41 AM in response to Ambistoy

Hello! I have a problem with the native Mail application after upgrading to the new version of iOS 18.2.1 with the iPhone 12 Pro Max phone model. A mailbox running on Kerio Connect software from Kerio Technologies is set up in the corporate environment. The problem is as follows: when receiving emails with attached files, the attachments do not load for a long time. I used the Internet connection and Wi-Fi with a speed of over 200 MB/s and a stable 5G connection. There were no such problems before the update. We also completely deleted the mail program, deleted the account from the phone, on other devices of different models (15 pro max, 16 pro max), the latest iOS is installed everywhere, the result is the same, the attached files are not downloaded for a long time. There are no such problems with other mail applications, but using them is absolutely not suitable for me, I only need the native Mail application.

Jan 16, 2025 8:06 PM in response to Ambistoy

Since November, 2024, both our iPads and our two iPhones (SE & X) have experienced VERY slow downloads of emails, sometimes after fast loading of the author's name but then very slow downloading even one line of text! I've time some at 2 1/2 minutes. Prior to November even emails with a reasonably large attachment would download in a few seconds on a 400mbps connection. Has any solution been announced?

Feb 20, 2025 5:50 AM in response to doughayman

Thanks for your suggestion but it didn’t work for me. I tried your suggestion on all my devices - iPhone, iPad, and iMac but it made no difference. I appreciate your suggestion.

I’ve tried many suggestions from this forum but nothing is working for me.

I need this fixed by Apple. It’s humiliating. I can’t have this happen. I will lose work over this.

I’m in a meeting with a client and get asked to open an email and it can take 10-15 mins to load and often it doesn’t load at all. It’s embarrassing and it looks like I’m unprepared and I am never unprepared. I can’t work with this.

Thanks for letting me vent.

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Mail is very slow downloading in iOS 18

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