No sound on iPhone after iOS 18 Update

I am also having the same problem and was told to reset all settings. Did that and it was a pain to put everything back in and did so. Still no text sound notifications!! They need to fix this soon! Very frustrating

It is happenning for me too with messages and messenger facebook . I hear the sound when phone is open but when closed (not in use ) it only vibrates weird so basically i only ear the notification sounds when i have the phone in hand and using it .

Yeah.., everyone same problem with this ios18, why you guys don’t fix this issue? We pay this phones a lot of money, then support zero, nobody cares …who’s eating the Apple? Already 2 updates since 18 comes out, and still same issue, at least if the speaker cut after minimizing the app, get back on same volume if the app is reopened again, why cut the volume and remain very slow even you open the same app after 2 seconds… have not sense really! This is happening on all the apps on Music and Videos features… really annoying!

I stopped getting sounds for incoming emails after iOS18. Followed all the suggestions, no change. I use the iOS mail app with O365 and Gmail accounts. Some weeks later O365 emails started to make sounds again, but not always - e.g. an email will come in and make a sound, then 10 minutes later another one doesn't. No sounds from the Gmail account. Notifications still appear on the screen. It's ridiculous that something so simple and so important doesn't get addressed in iOS updates.

I still have no sounds after 18 update when screen is locked. It has been a month and it is supper frustrating!! Let’s get this fixed Apple!! I have tried everything suggested on these forums including resetting settings and that is also a pain!

Easing the phone or iPad is useless i tried it twice and still no sound my iPad is dead the phone took two tries from scratch. Mt iPad is a G7 so Apple Store won’t help and the developers are more fix on AI then make thing work

Same here no sound notifications on gmail. Went to product genius at Apple Store Glasgow he messed about with my phone then said it’s probably software issue and would be sorted soon.

IOS 18.3 still the same still trying to get my other apps etc back to normal.

some genius 🤬🤬🤬🤬🤬

Went to Apple Store in Glasgow one of their geniuses mucked about with my phone for 30min then said it was a software issue and would get sorted in next update.

today updated to IOS 18.3.1 nothing changed no sound on gmail. 🤬🤬🤬🤬

wife updated to a iPhone 14 no sound on gmail 🤯 if gmail app is on desktop it pings but no sound from gmail.

I wish Apple would get their finger out the bum and sort this 😭😭

I can confirm that after updating to iOS 18.3.2 this issue has STILL not been fixed. It’s still totally random as to whether incoming emails make a sound. I’ve given up hope now, no faith at all in Apple’s interest in or ability to fix bugs which are a massive inconvenience.

Well after a day of 18.4 I can report that the problem has actually got worse. Previously my Outlook mail account would usually give a sound notification on a new email even if my other accounts (Gmail, Plusnet, iCloud) didn’t. After updating to 18.4 the Outlook account is now silent as well. This is just ridiculous.

Updated to 18.4.1 today. Still not fixed - can’t say I’m surprised by now, based on this experience I have no faith in Apple putting any effort in to fixing problems like this which affect so many people so badly. It’s unbelievable.

Well… I don’t know whether to laugh or cry. Or both. I tried deleting one of my email accounts and re-creating it - no change. Then as per Bear7962’s suggestion I deleted the Mail app, rebooted, and reinstalled it. The first pleasant surprise was that I didn’t need to recreate all my email accounts. The second was that I do now get sounds when a new email comes in - whoopeee!!! But after 2 days of joy, despair… I now don’t get any notifications on the Lock Screen when a new email comes in, so I have to unlock the phone and go into the mail app to see which account the email is in and who it’s from to decide whether I need to read it pronto. Notification settings are all correct, and it all worked correctly for 2 days after reinstalling the app…

Is it really so hard for Apple to produce an email app which works reliably? It did for years, but now it’s just buggy.

Not sure what to say, mine still works as it should. The only thing I can think of is you missed a step, I probably didn’t describe it well. I deleted Yahoo and roadrunner emails first. Then I deleted the native mail app. Reboot the iPhone. Add the native app back, its in the App store. I may have rebooted after this too, don’t remember but it can’t hurt. Then, from the page where you add a new email account (shown below) I added Yahho email back and then the roadrunner account. Both loaded with all my emails organized as they had been but I did have make sure Categories wasn’t checked. Good luck.

I understand your frustration. I was in exactly the same boat and it was from day 1 of owning a brand new iPhone. It shouldn’t be that way. And I was able, like you, to get it to work intermittently. But doing it with the one extra step in the order I did has given me back my fully functioning iPhone. I think its a corruption problem. So deleting the individual email programs first and then the native mail app solved that. (Rather than deleting both at once) I added the native app after rebooting, then the individual ones and its been over a month of working as it should.

whatever happened to It Just Works?

on my macbook to after updating today