Subject: Urgent Complaint About Severe Battery Drain After iOS 18 Update
Dear Apple Support Team,
I am writing to express my frustration and disappointment regarding the severe battery drain issue I have experienced on my iPhone 15 Plus after updating to iOS 18. Before the update, my battery usage was consistently between 6-9% per hour, which was perfectly manageable. However, after the update, I am now experiencing an alarming usage of 12-15% per hour, even with similar usage patterns.
This significant drop in battery performance is unacceptable for a premium device, and I am not alone in this. Numerous other customers have reported the same problem, and it is frustrating that Apple seems to be ignoring these complaints. I’ve been a loyal Apple customer for years, but this lack of response to such a widespread issue is pushing me, and many others, to reconsider our loyalty.
If this issue is not addressed promptly with a solution or update, I will be forced to switch to another brand, and I believe many other customers will follow suit. Apple’s reputation for quality and reliability is at stake here, and ignoring customer concerns will undoubtedly lead to a loss of trust.
Please prioritize this issue and provide a solution as soon as possible.
Sincerely,
Ezio