MacOS15 / Sequoia - problems with Microsoft files

I am having issues with printing, saving to PDF, and 'saving as' some MSWord files ever since I updated to iOS 15.1. I am using Office365 updated on an M1 Macbook Pro.

I either see the spinning ball OR is quits suddenly. I have also noticed similar issues with Preview but they are not as frequent.

Strangely the problem is not consistent. Some word docs cause more trouble than others. Not sure of a pattern yet.

jonnyfromelmira wrote:

WHEN ARE APPLE AND MICROSOFT GOING TO DEAL WITH THIS!

As no one participating in this forum can speak for either Apple or Microsoft, no one can answer that, even assuming it's an issue on either end and not something unique to your set up.

And please stop shouting at us, your fellow users. It's rude.

Docx file opens, but I am STILL getting the same message to activate my MS Office account. I cannot save or edit files. I bought a lifetime subscription to MS Office 2019 for Mac. It's in my apps, but does NOT work. I have contacted Microsoft, and the company is at a loss to help me. I called an Apple technician who told me to get in touch with Microsoft. Are you getting the picture yet?

I tried every workaround suggested in the Apple Community. NOTHING works!

Sadly, ElCapitanSt, I tried your work-around, and it did nothing for me. I bought a lifetime subscription to MS Office 2019, installed it on my Mac running Sequoia 15.1.1, and I cannot save or edit my hundreds of MS Word files. I keep getting an "activate" message calling for a yearly subscription. I hope you have an answer for me. I've tried doing word processing files in Pages and exporting them to Word, but that is not the answer.

I am not getting that with any of three of Microsoft apps, but what I am not getting is the icons for them or Apples apps in their office suite. They extensions work ok.

Same here. The problem seem to be fixed.

I'm still getting wrong icons for documents, but at least I can open them properly, so that's not so big of an issue. I'll wait for the fix.

I lost all of my desktop files that were word or excel

In addition to what has been pointed out, I now cannot turn a Word file into a PDF.

Another source of frustration.

Have you tried both save as a pdf and print to pdf?

They still seem to work for me.

Same here, print as pdf doesn't work either, nothing show up when I try to print.

👍

In my case, I updated to macOS 15.0 and the 3 Microsoft Office apps disappeared from the Applications folder.

I had the same issue with word, not being able to save. Then I added the icon "save as" in group of icons at the top of the word window, and then I was able to save and to save as.

I cannot save word documents as well.

Thanks, that worked!

Now I have discovered that my Excel also does not want to save and the same trick as for Word, sadly does not work.