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Albums missing or moving in iOS 18 photos app

I keep my created albums in alphabetical order, since updating to IOS 18 they do not stay in order even after editing. Anyone else having issues?

iPad Pro, iPadOS 18

Posted on Sep 18, 2024 11:37 AM

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Question marked as Top-ranking reply

Posted on Oct 2, 2024 1:31 AM

Please, reverse this photos app to the iOS 17. This was one of the worse updates that Apple has ever done. Nobody likes it!

93 replies

Oct 9, 2024 8:16 PM in response to dougmelin

Apple you have crucified absolutely crucified my albums that took weeks months and years to organise how dare you mess up my albums? This is the worst mistake you have ever made iOS 18. It is an absolute rum sack. It’s Rumack my whole phone what an utter utter pathetic joke for Theso-called world leading in technology. You’re an absolute Bimal rectify it with an immediate effect. So-called world leading in technology. You’re an absolute Bimal rectify it with a immediate effect because you are cause you’ve damaged all my business photos that took ages organising along with all my other photographs find a fixed fast because everyone’s up in arms about the mess you’ve caused thank you

Oct 30, 2024 10:25 AM in response to dougmelin

I agree with all the comments made. This is a disaster for me. I have built up a well organised library based carefully on albums and all that work has been savaged. Could someone from apple tell us why they have done this? And how we can get our albums back? Or can I simply delete iOS 18 and reinstall 17? What on earth change a really good system and without any consultation with your users fraternity?

Nov 3, 2024 7:04 PM in response to K4iPhone

Same happed to me plus other apps won’t open since I downloaded IOS 18.1 you hit an icon it flicks open for 1/2 a second and then closes. I will never update my iPhone again no matter how many red dotes appear on Settings because my next phone will be anything but an Apple, to support this poor excuse of a company and have to deal with their past and present nonsense is over.

Oct 3, 2024 11:38 AM in response to anthonygeo

anthonygeo wrote:

What a mess Apple created with this update! Why do they always assume this is what the people want? Why is it so difficult to search Photos now and where the **** are my screenshots going? I even choose save to photos and they are not showing up. The Photos app is a headache now along with the password app. Like who thought a separate app for passwords was a good idea?

Apple doesn't read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:


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Oct 7, 2024 7:14 AM in response to Bullshark1

Bullshark1 wrote:

I have also stopped using PC's because they were so fragile and fickle . I went to Apple for simplicity and functionality. Does any body think they are reading this thread and give a hoot? I think they have become too big and forgot us little people.

Apple doesn't read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:


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Oh well, maybe Elon will develop a phone and it will just plain work. We can only hope.


You mean like "X" just works? It's still early but that's likely to be the funniest thing I will read today.

Nov 15, 2024 7:19 AM in response to koruenxx

koruenxx wrote:

Agreed. Why, Apple, would you mess with people’s memories? Having my family folders, kid’s first day at school, now-dead granparents, etc sorted into MY personal folders is infinitely more important than some AI editing. The AI features should be optional. Everyones long-ago created folders of family love and important moments must be considered untouchable. Please fix ASAP!!

Apple doesn't read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:


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I have certainly provided my feedback. Of course, I told them how much I like the update.

Sep 25, 2024 7:46 PM in response to dougmelin

I have had the same issue since Friday. I have spoken to 6 different Apple techs and nothing. We have even restored the phone's ios 18 software, and still the same issue. Albums are not showing on the iPhone, but are clearly in iCloud, on my MacBook Pro and on my iPad. We have even tried setting up the phone from the iPad and that didn't work. If you sync the phone to the Mac the albums appear, but as soon as you turn IcLoud sync back on, they disappear. And now I noticed that RCS isn't working, but it was on Friday night. This has been a complete nightmare! The only thing that may have worked is if I had kept my iPhone 14 and reset it using the iPhone 14, but of course, I turned it in for the $500 trade in value already. If anyone can get a solution, please post!

Oct 1, 2024 6:17 PM in response to dougmelin

First off Sync your phone so you have all photos including from iCloud, back them up to the computer per the instrucvtions. Then you have to go into iCloud settings on your phone, turn off iCloud Syncing and then sync your phone with iTunes. Then do the steps, and only after they are finished come back and turn iCloud Sync back on and resync using iTunes. Then iCloud will update to match the phone. Those steps actually haven't changed. It's always kinda been a few steps to get iCloud to follow the phones priority so just use the same steps you've always used in that situation.


Albums missing or moving in iOS 18 photos app

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