Sequoia Problem: Logitech wireless keyboard and mouse via KVM not working M1 Mac Mini

Here's my setup:


M1 Mac Mini

TESmart Dual Monitor KVM

Logitech Keyboard: Ergo K860, Logitech Mouse: M525

-- Both connected using Logitech Receiver in the KVM


I have been using this setup for years, with the Logitech USB receiver plugged into the keyboard/mouse port of the KVM switch. Works great switching between my MacBook Pro and my M1 Mac Mini.


Yesterday, I installed Sequoia on my Mini, and now when I switch back to the M1, the keyboard/mouse are unrecognized and I cannot access the Mini.


A couple of times a forced hard reboot of the Mini (via the power switch) will get the Mini to see the keyboard/mouse, but not all the time. I'm stuck having to shutdown the Mini, detach a USB device to free up a direct port, then move the Logitech Receiver directly into the Mini, and THEN it will see the keyboard.


Bug in Sequoia?

Mac mini, macOS 15.0

Posted on Sep 18, 2024 11:46 AM

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Question marked as Top-ranking reply

Posted on Dec 3, 2024 4:48 AM

Update: TESmart provided me the original firmware (HKS0403A1U(USB20)_KM_SOFMU16-V009_BOOT_APP.bin) and an updated firmware (HKS0403A1U(USB20)_KM_SOFMU16-V011B-APP.bin) file. The newer firmware resolved my issue, the old firmware threw an error message ("unable to parse file") when trying to run it. Also worth noting, TESmart states that only a Windows 10 or 11 machine will run their upgrade tool (.exe) that references the above firmware file. This is incorrect, I successfully used a Windows 7 desktop to fix this issue (a VM won't work though, has to be a physical machine. I tired both and they later verified it has to be a physical machine).

32 replies

Oct 20, 2024 10:42 AM in response to atlcubfan

Take caution when upgrading with Tesmart firmware. As mentioned in an earlier post, Tesmart sent me the wrong firmware in the beginning (HKS0401A3U_KM_SOFMUS2_V008.bin) and the 2nd (HKS0403A1U_KM_-SOFMU16-V014.bin) made things worst. The most recent (HKS0403A1U(USB20)_KM_SOFMU16-V011-APP.bin) has station 1 in control regardless of what station is selected. I've requested the original firmware that was installed during release but they are reluctant to and now are trying to upsell me to a newer model for an exchange of my KVM and 40% discount on the newer.

Sep 20, 2024 5:00 PM in response to jeepish42

I have had the same issue since upgrading to macOS 15.0. Mine is a MacBookPro 2018 15-inch Intel chip. The mouse and keyboard are not recognized via the KVM switch (TESmart—2 Port Dual Monitor KVM Switch HDMI 4K60Hz with USB Hub) and docking station (Plugable 14-in-1 USB-C Triple Monitor Docking Station with 100W Charging - DisplayLink Dock with 3X HDMI, Compatible with Windows, Mac, Chromebooks (Replaced by UD-3900PDZ)).

Sep 22, 2024 12:13 AM in response to jeepish42

Adding my voice to the chorus. The problem I experienced today 9/22/24 seems identical though I'm using different model keyboard and mouse. No problems before update for a year. Now the Tesmart KVM switch seems to be unable to share K and M with the M2 Mac mini I just updated to Sequoia 15. The keyboard and mouse and others work fine plugged in directly. And they work fine with the Dell laptop connected to the KVM. If anyone finds a fix, please post. Thanks

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Sequoia Problem: Logitech wireless keyboard and mouse via KVM not working M1 Mac Mini

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