My Apple Account has many issues

My Apple ID has many issues. Some days it is logged in and some days it won’t even allow me to log out. The list goes on. Sometimes my Face ID works fine and other times it doesn’t recognize me, and wants my passcode. It all feels fake. They have me trapped in a phishing scam. If I change my passcode or password, they simply confirm the new info back to the hackers. I truly feel this has become an inside job that is taking over our once very secured Apple Community!


[Re-Titled by Moderator]

iPhone 11, iOS 17

Posted on Sep 18, 2024 12:09 PM

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Question marked as Top-ranking reply

Posted on Sep 18, 2024 12:27 PM

There are people here but this is a user to user volunteer forum. People will answer if they have time and if they think they understand what you need and they know the solution(s). Your statement of the problems is somewhat nebulous so it was a bit like going to a doctor's office and say you are there because, "I am not feeling well." If you say, "I tripped and heard a bone break in my arm," the doctor will be able to present a much better diagnosis. Frankly I would hardly know where to start because you mention half a dozen issues and nothing you describe corresponds to any way I could make an account behave even if I tried. I am not saying it isn't happening, but doing things one day, then not another, then doing them again isn't something I have any idea how it could do that.


Read this document if you think your Apple ID has been compromised. --> If you think your Apple Account has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> Limit access to your iPhone or iPad - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support


Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple Account device list to find where you’re signed in - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles


A document with general information about security and your Apple ID --> Security and your Apple Account - Apple Support


Contact Apple for help with Apple ID account security. This page provides country-specific Apple Support contact information ➞ Contact Apple for support and service - Apple Support


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2 replies
Question marked as Top-ranking reply

Sep 18, 2024 12:27 PM in response to madsord293

There are people here but this is a user to user volunteer forum. People will answer if they have time and if they think they understand what you need and they know the solution(s). Your statement of the problems is somewhat nebulous so it was a bit like going to a doctor's office and say you are there because, "I am not feeling well." If you say, "I tripped and heard a bone break in my arm," the doctor will be able to present a much better diagnosis. Frankly I would hardly know where to start because you mention half a dozen issues and nothing you describe corresponds to any way I could make an account behave even if I tried. I am not saying it isn't happening, but doing things one day, then not another, then doing them again isn't something I have any idea how it could do that.


Read this document if you think your Apple ID has been compromised. --> If you think your Apple Account has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> Limit access to your iPhone or iPad - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support


Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple Account device list to find where you’re signed in - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles


A document with general information about security and your Apple ID --> Security and your Apple Account - Apple Support


Contact Apple for help with Apple ID account security. This page provides country-specific Apple Support contact information ➞ Contact Apple for support and service - Apple Support


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My Apple Account has many issues

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