You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Siri not working with CarPlay after iOS 18 Update

I upgraded to iOS 18 on my 13 Pro Max. So far all seems pretty good with the phone itself. However, when I connect to my 2019 Subaru Outback Siri does not work right. Siri works fine when not connected to CarPlay.


Here is the most obvious symptom. When the iPhone is connected to the Subaru with CarPlay, if I ask Siri to message, my daughter, her name will pop up on the car’s CarPlay screen and the little circular glow thing is there, but it does not take audible input.


It worked perfectly fine before the iOS upgrade. I find this a safety concern because I may want to respond or create a text message while driving without having to look at the phone or touch the phone.


Has anybody else seen this problem or suggest a fix for the problem? I did turn off the car unplugged the phone from the car and restart the car. At the same time, my rebooted my cell phone. That did not help.


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Sep 18, 2024 4:39 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2024 9:42 PM

Since loading iOS 18, CarPlay in my 2023 Subaru Forester has not worked. Keep getting the Subaru screen to disconnect, wait, and reconnect. After doing this cycle about a dozen times, CarPlay still does not appear.


Tried different USB-C to USB-A cables with my iPhone 15 Pro, and the same Subaru screen appears . . . Disconnect, wait, and reconnect. Not thinking its the cables.


Even went thru the ‘forget this car’ by removing the car from my iPhone to no avail. After removing the phone, and when the car does appear to connect, it does give the screen on my phone about accessing CarPlay while phone is unlocked . . . But the disconnect, wait, and reconnect Subaru screen appears shortly thereafter. This tells me that it wants to connect and engage CarPlay; but something is still not allowing it to engage.


Also went into the Screentime settings to ensure CarPlay was checked to be an allowed app in the content and privacy restrictions. Still, the same disconnect, wait, and reconnect Subaru screen appears.


It seems there is something in the new iOS that is not allowing Subaru’s infotainment system to fully engage CarPlay. Please help!

63 replies

Sep 25, 2024 12:45 PM in response to Brett-Kennedy

Same. Subaru Forester ‘23. iPhone 13 ProMax. Updated to iOS 18 last week. Siri worked fine until today. I ask her to read text message, she swirls and then the ‘Reply’ screen pops up. Anything I ask, she just swirls. As soon as I get out of the car, she responds as normal.


I’ve restarted iPhone multiple times. Checked all the settings suggested. Nothing corrects the problem.


Apple…fix this!!!


And…please, please PLEASE…fix the ‘You’ll need to unlock your iPhone’ when I ask what is on my calendar or agenda for today.

Oct 1, 2024 3:34 AM in response to Brett-Kennedy

Similar problems after iOS 18 upgrade. 2022 VW ID.4 and iPhone 15 Pro Max, connected wirelessly to CarPlay. When Siri activates from the car system, for example to read a text message, the system freezes for about 30 seconds and then CarPlay disconnects and eventually automatically reconnects. When I try to use voice to text directly on the phone it also freezes and then CarPlay disconnects. Forgetting both sides, restarting and reconnecting doesn’t help. This makes CarPlay 100% unusable, I have to drive with the phone disconnected. I’m not using a VPN.

Oct 1, 2024 3:39 AM in response to apthurber

Similar problems after iOS 18 upgrade. 2022 VW ID.4 and iPhone 15 Pro Max, connected wirelessly to CarPlay. When Siri activates from the car system, for example to read a text message, the system freezes for about 30 seconds and then CarPlay disconnects and eventually automatically reconnects. When I try to use voice to text directly on the phone it also freezes and then CarPlay disconnects. Forgetting both sides, restarting and reconnecting doesn’t help. This makes CarPlay 100% unusable, I have to drive with the phone disconnected. No VPN. Voice Control and Vocal Shortcuts not enabled.

Oct 6, 2024 8:29 AM in response to Brett-Kennedy

Same issue, 2021 Subaru Crosstrek. So it works if you hold the talk button on the steering wheel or you push and hold the square at the bottom left of the screen. The "hey siri" feature doesn't voice respond back but siri does do what I ask just doesn't say anything. Example "Hey Siri, play spotify." She'll play Spotify but not tell me she's doing it. The biggest annoyance with this is talk texting because you can't review what is sending or when you need to hear what she's saying back to you such as confirming a reminder.


18.0.1 did not fix this, Apple please make sure 18.0.2 fixes this issue. Superrrr annoying!!!

Oct 14, 2024 1:29 PM in response to DaisyRuth52

I have also noticed that pressing the call answer button (on my Subaru), and then hey Siri, reverts to "normal" pre iOS 18 functionality.

However, we do need Apple to issue an update to fix this clear break in Siri functionality, which is compounded by an issue with Siri not working on locked phones, even when the option to do so is selected.

Siri not working with CarPlay after iOS 18 Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.