After updating to iOS 18, Photo App is not working on my iPhone 14 Pro

I upgraded my iPhone 14 Pro to OS 18. Everything seems to be working well except for the Photo App. My photos library is made up of folders with a year designation, and then albums from that year in the folder. When I tap a folder, it opens to the album list but then locks up. I've tried this with several different folders/albums and it locks up every time. I can use other features of the photo app, but it is now useless trying to look at albums. I've restarted the phone but no change. After the app locks up, I close it and when I reopen it, it opens to a black screen and takes a few sections to actually get into the app. I've not seen this issue yet addressed online and and wondering if it's a bug.


[Re-Titled by Moderator]


iPhone 14 Pro, iOS 18

Posted on Sep 19, 2024 6:43 PM

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Posted on Nov 5, 2024 5:56 AM

Yesterday support told me to update to the latest version of iOS (18.1) and it got solved 🙌🏻 @wdior1998

95 replies

Dec 12, 2024 10:10 PM in response to dbready1

I know! Those are exactly my two devices! I am paying the $29 a MONTH for iCloud, so this is extremely frustrating to not have Photos work. It's what I PAY for, and pay a LOT.


I have found that instead of clicking on an Album in the first view where you can scroll over, but clicking on the Album view where they are expanded to list them all rather than scrolling sideways, does seem to work better / more often, but they still need to fix this.

Sep 22, 2024 10:38 AM in response to asm613

There have only been a handful of users who are reporting issues with the Photo app so far, but it seems there might be something going on. Can only hope an update might fix the issue. I still can't access the thumbnail folders without causing My iPhone 14 Pro to lock up on the app. Accessing via the Albums button does work.

Oct 20, 2024 7:16 AM in response to rtvman

Yep. Same issue. Have a 16 Pro Max, 256GB (with only 102GB in use). Today is the first time I’ve had this issue, but it now happens every time I try and use the Photo app. I was trying to edit some photos this morning, and seemed that every time I got to the “brilliance” adjustment, the app would crash. I’ll have to try with different commands to see if I get the same result. I’ve done a hard restart, and even reverted back to a previous iCloud backup. Nothing has worked.


Definitely an issue Apple needs to resolve promptly. Whole reason I bought this phone was the camera and the enhancements to the photo app.

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After updating to iOS 18, Photo App is not working on my iPhone 14 Pro

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