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Kakumei Author

Level 1

67 points

iOS 18 update and Missing Health/Fitness Data

Good morning everyone!

I’ve been having one heck of a week with my iPhone and Apple Watch. First my phone was acting up, so I restored from my iCloud backup to iOS 17.6. Everything is going hunky dory, Health and Fitness are slowwwwwly redownloading my rings, awards, all my recorded. Great? Great. Then I downloaded iOS to my phone, and that’s when all the problems started. Here’s where things get interesting:

After the iOS 18 the Fitness and Health apps refused to record my calories, steps, stand hours.
At one point, my watch managed to unpair itself from my phone.
All my rings, awards, EVERYTHING going back to 2013 is gone!
The Fitness and Health apps seemed to be trying to redownload something, but would get stuck at a certain point.
There’s no listed monthly challenge in Fitness.

I’ve called Apple about this and was told this is a known bug. I was instructed to delete the health data off my phone to force downloading from iCloud. But it just doesn’t seem to be doing it, as far as I can tell. I’ve attached screenshots of what I’m seeing. There’s a little over 17gb of data on iCloud which corresponds with all my Health and Fitness data. Is there anything I can do to resolve this?

iPhone 13 Pro Max

Posted on Sep 20, 2024 5:46 AM

Top-ranking reply

Mayankkk

Level 1

44 points

Posted on Sep 20, 2024 11:26 PM

Hey, Buddy

I also faced the issue with health app,

Earlier I use to track my sleep data with my iphone only ( Without Apple Watch ) but after updating it to IOS 18, Sleep widget not tracking my sleep , I have tried everything but still the same issue ( No data Available )

Hope apple resolve this in upcoming updates.

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49 replies

rgbuick

Level 1

18 points

Nov 10, 2024 1:13 AM in response to Kakumei

I too am slightly surprised/disappointed about the loss of Health->Sleep functionality - I’m hoping it’s a bug and sleep functionality will be coming back to my iPhone soon. I don’t have an Apple Watch, as its battery charge life is too short to be useful for sleep monitoring and daytime use. Maybe If it had better battery charge life, eg 5 days, I could be persuaded to join the ranks of Apple Watch owners.

Kakumei Author

Level 1

67 points

Sep 23, 2024 5:39 PM in response to Shiwen_DD

Good lord that is frustrating! I’m surprised an update or bug fix hasn’t been released yet.

Kakumei Author

Level 1

67 points

Sep 27, 2024 4:29 AM in response to JG2979

It is frustrating alright! A bit of an update on my end, I noticed on Wednesday night, it looks like things are finally being redownloaded from iCloud, albeit slowly. I’m hoping this means the kinks have been ironed out or that a bug fix update is coming down the pipeline.

Sep 30, 2024 9:35 PM in response to handypockets

Setting the alarm worked for one night. Back to a blue line that says I didn’t fall asleep till 02.52 am………..🗑️🗑️

Oct 5, 2024 10:58 PM in response to SuiQ

Under Close Your Rings, I now get 100 move goals, not 1,000 move goals. It looks silly seeing 542 of 100 days!

Oct 13, 2024 8:13 AM in response to Kakumei

Mine is all gone. Two full years' worth. and I new have a move goal of compelting 543 of 100 days insted of 1000 and it should read 664!

Kakumei Author

Level 1

67 points

Oct 16, 2024 5:16 PM in response to Jackovski

Really? How long did it take for the awards and stuff to return?

Oct 5, 2024 7:24 PM in response to Kakumei

Noticed too that my sleep time is no longer logged on my iPhone after updating to iOS 18. I could still add data manually, but it’s too cumbersome to do. I figured the feature must have been removed because it’s usually inaccurate sans a Watch

Oct 5, 2024 11:02 PM in response to Kakumei

Side question: I moved from an iPhone 13 Pro to a 16Pro. Luckily, I could keep my phone and still get the trade-in credit. But my watch was paired with the 13 Pro. What would have happened if I had turned the phone in and it was wiped? Would the pairing with the iPhone 13 Pro leave it stuck in limbo? Could I still unpair the watch even though I no longer had the device it was paired with?

kkonal

Level 1

14 points

Nov 2, 2024 11:30 PM in response to soulmojo7

After updating to iOS 18.1, I noticed that my sleep data is no longer being recorded. It seems this isn’t just my issue; it’s because the “Track Time in Bed with iPhone” feature has been removed in iOS 18.

Nov 4, 2024 2:40 AM in response to Kakumei

Since the upgrade to iOS 18.0, my Health app won't update for body statistics. Even worse for me is that it has lost the functionality to track my daily meds. This includes retrospectively adding them.

If my Apple Health data was to be accessed in an emergency, it would incorrectly state that I was noncompliant with meds and much heavier than I actually am. What is the point of the iOS 18 version of the app?

Nov 10, 2024 12:53 PM in response to Kakumei

Well the 1000 day move goal is fixed and the previous reqards seem to be fixed now. I am now using the sleep monitoring with a new COAP machine. The machine uses MyAir but data gets fed to health as well. I’m still in the learning and adjustment phase since it’s a new technology for me.

Nov 10, 2024 7:31 PM in response to Kakumei

I have the same problem my health data has not pulled through in full, evening missing data from previous years and last week. Even though I unpaired the watch and chosen the back from the same day.

any suggestions Apple Support?

SONAR3

Level 1

14 points

Nov 12, 2024 9:38 AM in response to Kakumei

SOLVED

Same issue with new iPhone 16 with iOS 18. I noticed my iPad has all my health data on it, so After trying everything I found on line to no avail I finally decided to go for it, and IT worked.

On your iPhone:

Go to settings.

Click on your account name at the top.

Click on iCloud.

Click on “see all” under the Saved To Cloud section.

Click on Health.

Turn off the “ Sync this iPhone “ toggle

EXIT out and shut down your iPhone and your Apple Watch.

wait 10 seconds then turn iPhone back on.

go to the same section and toggle the “Sync this iPhone” to On.

it takes about 15 minutes to download your health data from the cloud.

turn on your Apple watch now if you have.

after it’s done downloading, check your data. It should all be there. At least it worked for moi. Aloha🤙🏼

Kakumei Author

Level 1

67 points

Sep 23, 2024 5:43 PM in response to SuiQ

We can only hope!

iOS 18 update and Missing Health/Fitness Data