iOS 18 update and Missing Health/Fitness Data

Good morning everyone!


I’ve been having one heck of a week with my iPhone and Apple Watch. First my phone was acting up, so I restored from my iCloud backup to iOS 17.6. Everything is going hunky dory, Health and Fitness are slowwwwwly redownloading my rings, awards, all my recorded. Great? Great. Then I downloaded iOS to my phone, and that’s when all the problems started. Here’s where things get interesting:



  1. After the iOS 18 the Fitness and Health apps refused to record my calories, steps, stand hours.
  2. At one point, my watch managed to unpair itself from my phone.
  3. All my rings, awards, EVERYTHING going back to 2013 is gone!
  4. The Fitness and Health apps seemed to be trying to redownload something, but would get stuck at a certain point.
  5. There’s no listed monthly challenge in Fitness.


I’ve called Apple about this and was told this is a known bug. I was instructed to delete the health data off my phone to force downloading from iCloud. But it just doesn’t seem to be doing it, as far as I can tell. I’ve attached screenshots of what I’m seeing. There’s a little over 17gb of data on iCloud which corresponds with all my Health and Fitness data. Is there anything I can do to resolve this?



iPhone 13 Pro Max

Posted on Sep 20, 2024 5:46 AM

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Question marked as Top-ranking reply

Posted on Nov 12, 2024 9:38 AM

SOLVED


Same issue with new iPhone 16 with iOS 18. I noticed my iPad has all my health data on it, so After trying everything I found on line to no avail I finally decided to go for it, and IT worked.


On your iPhone:

Go to settings.

Click on your account name at the top.

Click on iCloud.

Click on “see all” under the Saved To Cloud section.

Click on Health.

Turn off the “ Sync this iPhone “ toggle


EXIT out and shut down your iPhone and your Apple Watch.


wait 10 seconds then turn iPhone back on.


go to the same section and toggle the “Sync this iPhone” to On.


it takes about 15 minutes to download your health data from the cloud.


turn on your Apple watch now if you have.


after it’s done downloading, check your data. It should all be there. At least it worked for moi. Aloha🤙🏼


Similar questions

65 replies

Sep 23, 2024 8:22 AM in response to Kakumei

I recently bought the new iPhone 16 Pro Max and unpaired my Apple Watch Ultra from my old iPhone 14 Pro Max. Everything works perfectly—my Apple Watch Ultra collects data like calories, ECG, breathing, etc. However, in the Health and Fitness apps on my iPhone 16 Pro Max, I only see data from the last day of migration. Oddly enough, everything else like music, messages, and Siri works fine. I’ve tried calibration and location settings, but nothing helps. I don’t want to reset as I might lose data. Any suggestions?

Sep 26, 2024 9:26 PM in response to Kakumei

Same here. Reset everything, unpaired and re-paired watch and still nothing. Oh, my mistake it says I was in bed for 3mins. Come on Apple you have only your eco system to work with. What happened to “it just works”.


Vitals! Luckily it isn’t vital I have it working. Maybe time to move to Ultrahuman or Oura because this is a joke. £2k on hardware that just doesn’t work and software rushed out


Oct 2, 2024 6:19 PM in response to Goldox2001

It would have been nice to leave the toggle option to record the data or not. Not everyone can afford nearly 1k for a watch. The fact that Apple just removes the option for those disadvantaged shows the lack of respect and consideration for their buyers. I mean face it, if it wasn’t for the buyers, they wouldn’t have their billions.

It’s a health related feature. Don’t remove it, try and improve it.

I’m in need of an upgrade but given that feature removal, I’m going to go with a different brand.

Oct 5, 2024 11:02 PM in response to Kakumei

Side question: I moved from an iPhone 13 Pro to a 16Pro. Luckily, I could keep my phone and still get the trade-in credit. But my watch was paired with the 13 Pro. What would have happened if I had turned the phone in and it was wiped? Would the pairing with the iPhone 13 Pro leave it stuck in limbo? Could I still unpair the watch even though I no longer had the device it was paired with?

Oct 12, 2024 9:50 PM in response to Kakumei

The option of using an alarm doesn’t work consistently. Sometimes the sleep and vitals populates and sometimes it’s just those block of blue squares and nothing populates. Vitals sometimes takes 1 reading sometimes 5 - it’s a hot mess of rushed software release.

somehow though Welltory seems to be able to capture sleep stages and populate it correctly. Come on Apple you only have your hardware and software to work with so please get back to the moto of “it just works”. As of now it’s just an expensive lack lustre experience

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iOS 18 update and Missing Health/Fitness Data

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