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iOS 18 update and Missing Health/Fitness Data

Good morning everyone!


I’ve been having one heck of a week with my iPhone and Apple Watch. First my phone was acting up, so I restored from my iCloud backup to iOS 17.6. Everything is going hunky dory, Health and Fitness are slowwwwwly redownloading my rings, awards, all my recorded. Great? Great. Then I downloaded iOS to my phone, and that’s when all the problems started. Here’s where things get interesting:



  1. After the iOS 18 the Fitness and Health apps refused to record my calories, steps, stand hours.
  2. At one point, my watch managed to unpair itself from my phone.
  3. All my rings, awards, EVERYTHING going back to 2013 is gone!
  4. The Fitness and Health apps seemed to be trying to redownload something, but would get stuck at a certain point.
  5. There’s no listed monthly challenge in Fitness.


I’ve called Apple about this and was told this is a known bug. I was instructed to delete the health data off my phone to force downloading from iCloud. But it just doesn’t seem to be doing it, as far as I can tell. I’ve attached screenshots of what I’m seeing. There’s a little over 17gb of data on iCloud which corresponds with all my Health and Fitness data. Is there anything I can do to resolve this?



iPhone 13 Pro Max

Posted on Sep 20, 2024 5:46 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2024 11:26 PM

Hey, Buddy

I also faced the issue with health app,

Earlier I use to track my sleep data with my iphone only ( Without Apple Watch ) but after updating it to IOS 18, Sleep widget not tracking my sleep , I have tried everything but still the same issue ( No data Available )

Hope apple resolve this in upcoming updates.

57 replies
Question marked as Top-ranking reply

Sep 20, 2024 11:26 PM in response to Kakumei

Hey, Buddy

I also faced the issue with health app,

Earlier I use to track my sleep data with my iphone only ( Without Apple Watch ) but after updating it to IOS 18, Sleep widget not tracking my sleep , I have tried everything but still the same issue ( No data Available )

Hope apple resolve this in upcoming updates.

Oct 2, 2024 6:19 PM in response to Goldox2001

It would have been nice to leave the toggle option to record the data or not. Not everyone can afford nearly 1k for a watch. The fact that Apple just removes the option for those disadvantaged shows the lack of respect and consideration for their buyers. I mean face it, if it wasn’t for the buyers, they wouldn’t have their billions.

It’s a health related feature. Don’t remove it, try and improve it.

I’m in need of an upgrade but given that feature removal, I’m going to go with a different brand.

Sep 23, 2024 8:22 AM in response to Kakumei

I recently bought the new iPhone 16 Pro Max and unpaired my Apple Watch Ultra from my old iPhone 14 Pro Max. Everything works perfectly—my Apple Watch Ultra collects data like calories, ECG, breathing, etc. However, in the Health and Fitness apps on my iPhone 16 Pro Max, I only see data from the last day of migration. Oddly enough, everything else like music, messages, and Siri works fine. I’ve tried calibration and location settings, but nothing helps. I don’t want to reset as I might lose data. Any suggestions?

Sep 22, 2024 6:51 AM in response to Kakumei

Hello there thank you very much for your post. The same issue happened here in addition. Also the Apple Watch app is disconnected to my Apple Watch actually and health data is missing ever since I upgraded to iOS 18. After I reset and disconnected my iPhone to my Apple Watch at least now they’re connected, but they still missing for my side, however my friends can see all the missing data from their health and fitness app. To be honest now I just regret updating to iOS 18, the whole iOS 18 stability it’s a joke.

Sep 22, 2024 10:27 AM in response to Kakumei

Also facing the same issue. Long time iPhone/AW user for the past decade.


My assumption of where it went wrong is the fact that I did a full iCloud backup on my old iPhone 13 Pro Max which was not yet upgraded to iOS 18, and I got my new iPhone 16 Pro yesterday and everything merged fine so far (at least that is what I thought!)


few things to call out: I did not disable the Activation Lock on my AW to my old iPhone, I was told by an Apple employee that was processing my order that it wasn’t necessary. I went back home to restore my iPhone from my last iCloud backup. Eventually it was time to update/connect my AW, it wouldn’t pair or connect. So I had to reset my AW, “erase all data and settings” as instructed by Apple. Shortly after, I checked my Health App and it was still “downloading from iCloud”.


I still get the same **** message even thought I have been keeping my iPhone unlocked and connected to WiFi.


I am peeved and couldn’t sleep at all last night…My health data and monthly challenge badges GONE.

iOS 18 update and Missing Health/Fitness Data

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