iOS 18 update and Missing Health/Fitness Data

Good morning everyone!


I’ve been having one heck of a week with my iPhone and Apple Watch. First my phone was acting up, so I restored from my iCloud backup to iOS 17.6. Everything is going hunky dory, Health and Fitness are slowwwwwly redownloading my rings, awards, all my recorded. Great? Great. Then I downloaded iOS to my phone, and that’s when all the problems started. Here’s where things get interesting:



  1. After the iOS 18 the Fitness and Health apps refused to record my calories, steps, stand hours.
  2. At one point, my watch managed to unpair itself from my phone.
  3. All my rings, awards, EVERYTHING going back to 2013 is gone!
  4. The Fitness and Health apps seemed to be trying to redownload something, but would get stuck at a certain point.
  5. There’s no listed monthly challenge in Fitness.


I’ve called Apple about this and was told this is a known bug. I was instructed to delete the health data off my phone to force downloading from iCloud. But it just doesn’t seem to be doing it, as far as I can tell. I’ve attached screenshots of what I’m seeing. There’s a little over 17gb of data on iCloud which corresponds with all my Health and Fitness data. Is there anything I can do to resolve this?



iPhone 13 Pro Max

Posted on Sep 20, 2024 5:46 AM

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Question marked as Top-ranking reply

Posted on Nov 12, 2024 9:38 AM

SOLVED


Same issue with new iPhone 16 with iOS 18. I noticed my iPad has all my health data on it, so After trying everything I found on line to no avail I finally decided to go for it, and IT worked.


On your iPhone:

Go to settings.

Click on your account name at the top.

Click on iCloud.

Click on “see all” under the Saved To Cloud section.

Click on Health.

Turn off the “ Sync this iPhone “ toggle


EXIT out and shut down your iPhone and your Apple Watch.


wait 10 seconds then turn iPhone back on.


go to the same section and toggle the “Sync this iPhone” to On.


it takes about 15 minutes to download your health data from the cloud.


turn on your Apple watch now if you have.


after it’s done downloading, check your data. It should all be there. At least it worked for moi. Aloha🤙🏼


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iOS 18 update and Missing Health/Fitness Data

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