Lost photos

Hi, I’ve changed phone and before of it I’ve done a backup so I could have saved all my photos even on the new phone.

the problem is that the number of images and videos is right but some pictures of the last 2 weeks don’t show up.

How can I find them?

iPhone 15 Pro Max, iOS 17

Posted on Sep 20, 2024 7:10 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2024 7:35 AM

You can see this:

         If you're missing photos or videos in the Photos app - Apple Support

Basically the above says to look in Recently Deleted and in Hidden. Check your Library thoroughly-- the pictures may not be where you expect. You can use the search field with the date or location.


If you use iCloud Photos,  you can look at Photos in iCloud.com.


If you don't use iCloud Photos, but you have Settings>Apple ID>iCloud Backup turned on, then you may be able to recover data from the last 30 days or so at iCloud.com. You should look here:

         View and manage iCloud device backups - Apple Support


If you don't keep your own backups to an external drive, there really isn't any place else to look.


3 replies
Question marked as Top-ranking reply

Sep 20, 2024 7:35 AM in response to Jo17_

You can see this:

         If you're missing photos or videos in the Photos app - Apple Support

Basically the above says to look in Recently Deleted and in Hidden. Check your Library thoroughly-- the pictures may not be where you expect. You can use the search field with the date or location.


If you use iCloud Photos,  you can look at Photos in iCloud.com.


If you don't use iCloud Photos, but you have Settings>Apple ID>iCloud Backup turned on, then you may be able to recover data from the last 30 days or so at iCloud.com. You should look here:

         View and manage iCloud device backups - Apple Support


If you don't keep your own backups to an external drive, there really isn't any place else to look.


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Lost photos

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