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iPhone 16 Pro Max shipment delayed

I ordered my iphone 16 pro max at 5AM PDT on september 13, initially it was supposed to arrive today, friday september 20. On "my orders", it still says that it´s friday september 20, but when I track it in UPS it says it will arrive on monday. Is there any way I can know for sure when it will arrive? Also, the package is currently 5 hours away from my location.


[Re-Titled by Moderator]

iPhone 16 Pro Max

Posted on Sep 20, 2024 8:00 AM

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Question marked as Top-ranking reply

Posted on Sep 24, 2024 5:57 AM

I preordered mine Sept 16, mine has an estimated delivery of 9-16 Oct. My order has just been sitting at processing for a week, it hasn’t even charged my bank account yet.

238 replies

Oct 12, 2024 8:28 AM in response to jaimefrommonterrey

2 iPhone 16 Pro Max Suppose to arrive September 25, 2024

Both Scanned the same time in West Yarmouth one made it to the truck one didn’t.

Contacted UPS - West Yarmouth Terminal NO IDEA where it is, advised to contact Apple.

Apple said a replacement will be an expedited order and should receive it by October 13th the latest, order still shows PROCESSING !!! I'm guessing they don't know the meaning of REPLACEMENT - EXPEDITED ORDER - EXPRESS DELIVERY.. bunch of apologizing & EXCUSES.. ENOUGH IS ENOUGH. THE PHONES ARE PAID FOR.

Oct 12, 2024 9:54 AM in response to Fringe09

Honestly I think it's a hoax, what a coincidence that the equipment is lost and at least in my case it was returned by UPS to the dock back to Apple. Other day through UPS web page says article is secure waiting for government release. A replacement was requested on 10/07 and is still under Applés consideration. Posible date of shipment is by November. They should be honest with customers.

Oct 13, 2024 2:23 PM in response to MKP_AK

MKP_AK wrote:

To Whom it may concern,
I ordered my iPhone 16 Pro Max Desert Titanium September 13, first thing as I got up. Together with the iPhone 16 Pro Desert Titanium and the iPhone 16 Black, the latter two came in within a week. Then I ordered the AppleWatch 10 for my husband and it came in a few days ago, days within ordering. Yet my iPhone 16 Pro Max has been sitting at "from" status "label created" in Fort Worth, Texas. It is October 13 today! Nothing yet. I did all this work of ordering new devices and prepping and sending back old devices for credit for my family, and I don't have mine yet. What's up Apple?

You are NOT speaking with anyone from Apple here. This is a user to user only forum. As such we don't know what's up with your order or for that matter anything about your order.


You need to contact Apple directly for help. Since you are in the US, you can call Apple at: 800-MY-APPLE and make sure you know your order number.

Oct 17, 2024 3:20 PM in response to dre118

see mine was order the 2nd of October and mine is estimated 24-31st so when I keep checking it’s still processing and today is the 17 so what the **** is going on talk to someone not helpful at all and just keep saying it bee there and they are sending it out in batches but I’m like you should have enough for everyone like what the **** im so mad and waiting I have everything and now my phone is still processing like when will it be shipped. I hate it

Oct 19, 2024 10:05 AM in response to kygene

Sometimes its not about slow release of the newest trending phone but about receiving a replacement of an older model. I have had an iphone 11 and it doesnt hold a charge at all. I have to keep it on the charger all day pretty much. It always drops calls. Every times there is a new software update, the phone gets slower. So, sometimes it's about upgrading to a new phone because your phone is about to take its last breath...it isnt even functional anymore. My 11 is on its way to becoming a paperweight. The shipment delays are unacceptable honestly, especially when paying over $1,000 and youre about to lose the phone you already own. Everyone has a right to be upset.

Oct 21, 2024 9:44 AM in response to ADZIND

ADZIND wrote:

I ordered mine on 21/09 in London with delivery being between 15th - 22nd of October which is tomorrow but it still says order in progress…. When I called apple I was told to keep waiting or cancel the order!! It’s really shameful.

Does anyone know when they do eventually ship the order how long it will take to receive your phone?

Typically, when the order status changes from Order in Progress to Preparing to Ship, it ships very quickly and is often received within 2 days from the status change to Shipped. Apple will send you a tracking number when it has shipped so you can track it yourself.

Oct 21, 2024 11:37 AM in response to jaimefrommonterrey

hey everybody I pre- ordered my phone on step 13. They told me I wouldn’t get mines to October 11, 2024 I called my bank and talk to them Verizon had send the payment back or my bank take the money back cause it sent there for longer then and week . So then I called Verizon made sure my bill was fully paid then I get my phone on Oct.7,2024 after I paid for it again on oct5,2024 my phone came two days later as they said . So it has a lot to do with who ur phone is coming from. And have how gb mine was 256 so I already have mine. Please check you phone company and your payment method. Have a wonderful day sorry for the people who still haven’t got there’s .

Oct 25, 2024 9:36 AM in response to AKV_newiphone_user_293

I ordered my iphone on oct 2, if you have any clue when I will get my iphone. kindly comment


October 2 its moved from ordered to preparing.

Oct 22, money debited from my account and it moved to preparing for shipping

My delivery window is Oct 25 to Nov1, Today its oct 25, but till now i am not received tracking message.




Note : I am from Toronto, Canada

iPhone 16 Pro Max shipment delayed

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