iPhone 16 Pro Max shipment delayed

I ordered my iphone 16 pro max at 5AM PDT on september 13, initially it was supposed to arrive today, friday september 20. On "my orders", it still says that it´s friday september 20, but when I track it in UPS it says it will arrive on monday. Is there any way I can know for sure when it will arrive? Also, the package is currently 5 hours away from my location.


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iPhone 16 Pro Max

Posted on Sep 20, 2024 8:00 AM

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Posted on Oct 13, 2024 2:23 PM

MKP_AK wrote:

To Whom it may concern,
I ordered my iPhone 16 Pro Max Desert Titanium September 13, first thing as I got up. Together with the iPhone 16 Pro Desert Titanium and the iPhone 16 Black, the latter two came in within a week. Then I ordered the AppleWatch 10 for my husband and it came in a few days ago, days within ordering. Yet my iPhone 16 Pro Max has been sitting at "from" status "label created" in Fort Worth, Texas. It is October 13 today! Nothing yet. I did all this work of ordering new devices and prepping and sending back old devices for credit for my family, and I don't have mine yet. What's up Apple?

You are NOT speaking with anyone from Apple here. This is a user to user only forum. As such we don't know what's up with your order or for that matter anything about your order.


You need to contact Apple directly for help. Since you are in the US, you can call Apple at: 800-MY-APPLE and make sure you know your order number.

238 replies

Oct 17, 2024 3:58 PM in response to celine12

celine12 wrote:

see mine was order the 2nd of October and mine is estimated 24-31st so when I keep checking it’s still processing and today is the 17 so what the **** is going on talk to someone not helpful at all and just keep saying it bee there and they are sending it out in batches but I’m like you should have enough for everyone like what the **** im so mad and waiting I have everything and now my phone is still processing like when will it be shipped. I hate it

Your order will say Processing until just before it is being prepared to ship, followed by shipped. There is nothing wrong. Be patient. Today is the 17th. Your order is scheduled to arrive between the 24th and 31st. You'll see a process change about two days before your phone arrives and this is completely normal.

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iPhone 16 Pro Max shipment delayed

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