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technabob Author

Level 1

76 points

How to fix iPhone 16 Pro Max Freezing issues?

I just got my new phone today and I'm trying to transfer everything over from my old phone via the iCloud setup. I got through all of the initial setup screens but now that I'm on the home screen, the phone keeps freezing if I try to open any application. It either doesn't open the app at all, or the app opens and then becomes non-responsive, and then after a few minutes the screen goes black and shows a small loading icon and eventually goes back to the lock screen.

In addition, power + volume button reset method doesn't work, so there's no way to force a restart to see if that fixes the problem

[Re-Titled By Moderator]

iPhone 16 Pro Max

Posted on Sep 20, 2024 12:48 PM

Top-ranking reply

Steve Runner

Level 1

10 points

Posted on Sep 21, 2024 4:04 AM

What a painfully horrible user experience. I've never had such problems upgrading my iPhone as I am going from my old 13 Pro Max 256 GB to my new 16 Pro Max 256 GB. I backed up my old phone and started the restore from iCloud last night at 5:24 PM with 52.9 GB remaining (which is weird, because I backed up my old 13 Pro Max and Apple said it was only 37 GB in size...whatever). By 11:06 PM last night I still had 32 GB to restore. I went to bed, woke up at 6:22 AM and there's still 24.1 GB left to restore!!! That's insane.

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104 replies

MRogers

Level 1

10 points

Sep 20, 2024 5:43 PM in response to technabob

Disabling wifi 7 on my network seems to have fixed the issue, and it is working now.

ATCDrew

Level 1

14 points

Sep 20, 2024 5:57 PM in response to technabob

I’m having the same issue! Anyone find a fix for this?

TheGX2

Level 1

14 points

Sep 20, 2024 6:12 PM in response to technabob

I am having the same issue. Any ideas?

Ryan_SD

Level 1

20 points

Sep 20, 2024 6:18 PM in response to Leushion

Did that work for you?

MRogers

Level 1

10 points

Sep 20, 2024 6:22 PM in response to TheGX2

Try turning off some of the Wi-Fi tracking settings for your connected network. Turn private Wi-Fi address off and limit IP address tracking to off.

dawid63

Level 1

20 points

Sep 20, 2024 7:10 PM in response to technabob

have the same problems ,

dawid63

Level 1

20 points

Sep 20, 2024 7:22 PM in response to technabob

I turn off privacy relay ? , is problem with wifi ,

dawid63

Level 1

20 points

Sep 20, 2024 7:33 PM in response to ATCDrew

did you do by the wifi or other option ?

dawid63

Level 1

20 points

Sep 20, 2024 8:54 PM in response to technabob

try that 3 times didn't work for me

woofen

Level 1

32 points

Sep 20, 2024 9:48 PM in response to technabob

Do a force restart to clear bugs

Sep 20, 2024 9:56 PM in response to technabob

God I thought I was the only one, I already traded in my previous phone to AT&T so I’ll have to do it as a completely new phone. I’ll let you guys know if mine works as well.

Sep 21, 2024 5:40 AM in response to Leushion

how did you “wipe it out and start fresh”?

Sep 21, 2024 5:40 AM in response to woofen

I’ve done that probably close to 40 to 50 times and it sometimes fixed the issues for short time, but it always reverts back to the error

Alyosius

Level 1

12 points

Sep 21, 2024 7:45 AM in response to technabob

Can someone post the steps to wipe and restore?

Sep 21, 2024 7:54 AM in response to ATCDrew

follow the restore iphone instructions and upon setting up the second (or third) time, select the iphone to iphone data transfer option. should take ~ 2 hours.

How to fix iPhone 16 Pro Max Freezing issues?