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technabob Author

Level 1

76 points

How to fix iPhone 16 Pro Max Freezing issues?

I just got my new phone today and I'm trying to transfer everything over from my old phone via the iCloud setup. I got through all of the initial setup screens but now that I'm on the home screen, the phone keeps freezing if I try to open any application. It either doesn't open the app at all, or the app opens and then becomes non-responsive, and then after a few minutes the screen goes black and shows a small loading icon and eventually goes back to the lock screen.

In addition, power + volume button reset method doesn't work, so there's no way to force a restart to see if that fixes the problem

[Re-Titled By Moderator]

iPhone 16 Pro Max

Posted on Sep 20, 2024 12:48 PM

Top-ranking reply

Steve Runner

Level 1

10 points

Posted on Sep 21, 2024 4:04 AM

What a painfully horrible user experience. I've never had such problems upgrading my iPhone as I am going from my old 13 Pro Max 256 GB to my new 16 Pro Max 256 GB. I backed up my old phone and started the restore from iCloud last night at 5:24 PM with 52.9 GB remaining (which is weird, because I backed up my old 13 Pro Max and Apple said it was only 37 GB in size...whatever). By 11:06 PM last night I still had 32 GB to restore. I went to bed, woke up at 6:22 AM and there's still 24.1 GB left to restore!!! That's insane.

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104 replies

Jag4g2

Level 1

15 points

Sep 21, 2024 1:48 PM in response to TheGX2

How long? I've been waiting hours

Sss535

Level 1

20 points

Sep 21, 2024 6:23 PM in response to Sss535

This worked for me! The phone works fine now.

corasan

Level 1

4 points

Sep 21, 2024 11:29 PM in response to Sss535

This worked for me as well. Backed up to mac and restored from it. Thank you for the idea!

stish834

Level 1

12 points

Sep 22, 2024 4:40 AM in response to technabob

enjoy the beast version

Sep 22, 2024 8:52 AM in response to Sss535

Worked for me! Thanks for the suggestion.

Sep 22, 2024 9:51 AM in response to ChristianfromWV

Christian,

What steps did you take? I am not sure I have completed a backup from the Mac yet?

Thanks in advance for your help. Also from WV here :-)

docestes

Level 1

8 points

Sep 22, 2024 10:03 AM in response to technabob

I am having the same problem and I DID do phone to phone transfer on initial setup. So that is not the entire solution

meg8674

Level 1

8 points

Sep 22, 2024 11:53 AM in response to docestes

Make sure you restore the phone to factory settings using a computer then you do the phone to phone transfer For some reason when you restore to Factory settings on a computer it fixes the glitch

atachyon

Level 1

8 points

Sep 22, 2024 12:36 PM in response to TheGX2

How long did it take?

imv02

Level 1

8 points

Sep 22, 2024 4:16 PM in response to ChristianfromWV

same exact deal here

Sep 24, 2024 8:08 AM in response to Skelka

I have the same problem when I try to take a picture with my pro max 16, the screen goes black and then the camera app crashes, an iphone restart fixes the problem temporarily.

Sep 25, 2024 2:08 PM in response to Grimwanderer

Not to jinx it... but the latest attempt seems to have worked (restored using iCloud). Not currently experiencing any lockups or obvious performance issues. Fingers crossed.

Sep 26, 2024 11:14 AM in response to technabob

Has anyone had issues with direct transfer from a 16 to another 16? Was told to get replacement from apple support but really worried I’m gonna have the same issue again.

zolcsak

Level 1

8 points

Oct 5, 2024 5:12 AM in response to Kuruma038

I returned my 16 Plus and will get a simple 16 tomorrow. I’m curious if that will solve the problem.

How to fix iPhone 16 Pro Max Freezing issues?