Has anyone noticed the screen on the new iPhone 16 pro max scratchign easily? Had mine for 1 full day and already has a semi deep scratch and another scratch on it.
[Re-Titled by Moderator]
iPhone 15 Pro Max, iOS 18
DeloGs wrote:
I believe most of us, including myself, have already reported this issue to Apple. Posting here is meant to highlight the problem and inform other users about the decline in quality with the new phone, potentially saving trouble for those considering a purchase.
I also appreciate your efforts in recommending screen protectors. However, Joseph Corl’s comment about the leather analogy was spot on—I’ve never heard of a furniture manufacturer suggesting that customers wrap their furniture in plastic after purchase.
Expecting such measures for a flagship iPhone product is simply unreasonable.
The analogy still doesn't work. For one, nowhere does Apple say anyone needs to put a screen protector on their iPhone. NOWHERE. But Apple does sell and install screen protectors. Some people aren't bothered by scratches on their screens. Just like some people aren't bothered if their leather seats age, patina or get scratches. So no, seat manufacturers don't suggest you need a seat cover and Apple doesn't say you "need" a screen protector.
The iPhone 16 phones are NO MORE susceptible to scratches than previous iPhones. Every year for as many years as I can remember, there have been equally lengthy threads of people upset because their phones screen is scratching. iPhone 12, 13, 14, 15 and now 16 in particular, because that's when Apple went with the new glass formula, which they call Ceramic Shield (an unfortunate name in my opinion). Ceramic Shield is much harder to break. But to make glass harder to break, it has to be a bit softer. And softer means it can be easier to scratch. The tradeoff of course is, screens which are harder to break, save users $Hundreds in having to have their screen replaced because it cracked in a fall. I would hope you'd agree you'd rather not have to spend hundreds of dollars replacing your screen if it broke from a drop? No one has yet found a glass formulation, which is equally harder to break and equally harder to scratch. You'd become richer beyond your wildest dreams if you did! But a very small investment in a screen protector will ensure the screen on your iPhone doesn't scratch. It's a lot easier and less expensive to replace a screen protector than it is to replace the screen.
You are more than welcome to continue to alert other users. In fact, I hope people do read these posts and help themselves by putting a good quality screen protector on their phone the moment they get a new phone. They wouldn't be here complaining if they do. But to expect that glass shouldn't be able to scratch and this is something new, is simply wrong. As already mentioned, there are many many threads on just about every iPhone model released of people claiming they never got scratches until their new phone.
Yes, I couldn't believe it! It took two days for my screen saver to arrive. My 13 Pro had been without a screen saver for over a year and not a scratch on it. Installing the new screen saver on the 16 I noticed several scratches. So disappointing
Hello~ Even better question…what can you do for yourself? Invest in a screen protector and voila…no problem at all. It’s a pretty simple and cost effective solution. Being proactive has it’s benefits. Apple will put a screen protector for you. Also let Apple know …
~Katana-San~
Hello~ Why not let Apple know your view instead of your fellow forum members? Click on below…
Just to tack on my own experience…I have never had a scratch on any of my iPhones. You know why …don’t you? Out of the box…it gets a screen protector. Both my leather sofas have very few scratches either as I take proper care to prevent and protect them. We can go around and around on this from now on but an ounce (or less) of prevention is in the end worth more than a pound of cure. Take care.
~Katana-San~
Katana-San wrote:
Hello~ A great screen protector saved my iPhone screen yesterday!! I had an extra with me and replaced immediately. Wonder why one would think you could get a scratch on your screen through a screen protector?
~Katana-San~
You carry screen protectors around? 😆
Had mine less than 24 hours and scratches all over the screen! Going back to select apple care!
I went to the Apple Store and they replaced the phone.
Hello~ Okay. Why not put on a screen protector and have no scratches?
~Katana-San~
Hello~ The screen protectors that I use are not $35 but even if so …it prevents scratching…
~Katana-San~
I have around 30 deep scratches going around 3/4 of an inch all identical and covering the edges of the phone. Never dropped or put in a pocket with other items. Idk if the adhesive caused some sort of tension but the scratches circle the screen with 2 big ones. This needs to fixed and replaced right?
mditullo wrote:
Thanks. I have a Spigen case and am happy with it. Will try out their tempered glass screen protector to see if it helps hide the scratches in my screen.
You're welcome. They are very good screen protectors and quite affordable.
I have noticed this with my 16 pro, I am very surprised considering I upgrade my phone yearly and have never had an issue. Yet this is suppose to be the strongest glass yet and I have scratches that are visual and deep enough for my fingernail to catch. After a few weeks with the phone.
I can easily use the AppleCare but it almost feels unfair considering this seems like a quality issue if multiple people are seeing this.
Completely beg to differ who put resistance on iPhone 16 screen having scratch issues, because I can garauntee it does!
I have used almost every version of iPhone since 3G and NEVER used a screen protector AND never had scratches being a soft user. This is the first time ever 16 pro amongst all other pros I have owned that caused scratches after merely using for <48 hours WITHOUT any reason to having caused it. So people can ring the bell about screen protectors all day long, it does not make any practical sense whatsoever.
Will I use screen protectors from now on? Yes! Because I cannot trust Apple’s quality (sad to say).
Hello~ I enjoy my iPhone perfectly and with no scratches whatsoever. It’s always had a screen protector, an excellent case, a back glass protector and a camera protector straight out of the box.
~Katana-San~
I got 7-Day Complimentary AppleCare+ Proof of Coverage with my iPhone 16 pro max 1TB. To continue coverage, you can buy AppleCare+ at the end of your 7-day complimentary period.
You have access to technical support, additional hardware service options, and coverage for unlimited incidents of accidental damage that occur and are reported to Apple during the 7-Day Complimentary period
I’m so surprised how bad the quality of the 16s is, had a 13PM before for 2.5 years without any issues or even slight visible scratches, but after only a few days I’m having them on the 16PM
not to mention that the back glass is being pushed out by a not properly tightened screw in the Taptic Engine (making it sound weird)
worst of all no Apple Store here and the authorized retailer said they can’t do anything because apple didn’t give them tools to repair the 16 line. WHAT?
My iPhone 16 Pro Max's screen is getting scratched easily
