My iPhone 16 Pro Max overheats while using the Camera app

The problem persists. I’m taking it to the Apple Store. It’s ridiculous. A simple YouTube video and in less than 1 minute it starts overheating.

Mine gets really really hot to touch. Doesn’t shut down but the camera occasionally just goes black so I shut it down and open it back up. Anyone been to have theirs looked at yet?

i bought the iPhone 16 Pro and the phone gets very hot to the touch while I’m using it! With the camera on it’s the hottest, but it still is hot with simple things like text, call, and browsing the web. Is something wrong?

Sorry, but you are wrong. I have an iPhone 16 with the same issues described here and it stops working when it gets very hot WITHOUT any message on the screen. After the temperature is back to normal I can use it for no longer than 5 minutes before it „freezes“ again and it’s very, very hot.

So please don’t downplay this.

”Background processes” or “indexing” is fair to say the first few days. Once we get to a couple weeks and the phone is just as hot as a zippo electric hand warmer then it starts to create concerns from me.

Walking to lunch yesterday I had to just turn my phone off I thought it might get damaged. Could feel my leg getting hot with it in my pocket. (Took me back to the exploding Samsung battery thought)

Today driving to work I streamed a twitter x space at the same time. I picked it up and decided it’s time to take it back.

My 14 pro never felt like this to be honest. Ya a few times it got hot and the screen dimmed or it was left in the car and had a “too hot” gauge on the screen… but I’ll say this is the first phone I’ve had like this. 😢

OmidNaseri wrote:

Same here, I got mine 2 days ago and it gets hot especially when I watch video, or record video, it's so bad , not sure what to do , can't return it either 😟

For the first few days with ANY new iPhone, while you're doing things on it to test it out, it's working very hard in the background to index millions of bytes of data. That alone makes the battery work harder. Doing ANYTHING on a cell phone like watching videos, recording videos, streaming music, makes the battery work hard. And when a battery works hard, it generates heat. This is battery physics. If you are not seeing a thermometer on your phone with a message your phone needs to cool down before you can use it again, you do NOT have anything wrong.

The phone was on the charger overnight, stopped charging and had an alert that the device would continue to charge once it cooled down. I dare say that is overheating despite not shutting down.

Also, when it gets too hot apps like the camera crash, not the whole device.

YoginiNinja wrote:

The phone was on the charger overnight, stopped charging and had an alert that the device would continue to charge once it cooled down. I dare say that is overheating despite not shutting down.

Also, when it gets too hot apps like the camera crash, not the whole device.

This is COMPLETELY NORMAL and something which arrived with iOS 17. The phone with at least a 20W charger will charge to 80% rapidly, which generates heat as it should. The phone will then stop charging and display that message, letting you know it will continue charging higher when it cools down. My iPhone 15 Pro and 15 Pro Max did this. My 16 Pro and 16 Pro Max does this. This is as I suggest normal and not a cause for concern, nor proof that your iPhone is overheating.

Bobobobo57 wrote:

You’re missing the whole point

Nope, I'm not. You're missing the point. If your phone is getting so hot it could burn your hand, complaining about it on a user to user only forum will get you nothing. Take your phone to Apple.

My iPhone 16 Pro, nor 16 Pro Max EVER get so warm I fear I could be hurt by it. And THAT is the point.

For the first few days after getting and setting up a new iPhone, while you're using it, test things out, like using the cameras, streaming music, videos, etc., it's working hard in the background indexing millions of bytes of data. Give it a few days and let the phone do its normal housekeeping, before pushing it to do to other battery intensive activities.

Please do a forced restart of your device. Are you syncing data etc. from a previous iPhone you had backed up? If so, background tasks at the system level may be consuming considerable processor cycles/power. This is kind of a new toy syndrome. Lots is happening in the background and we want to play with all the new toys at the same time.

Force restart iPhone - Apple Support

KIKO_420 wrote:

Dear Apple,

I have been an Iphone user since the birth of its existence.

Coming from Iphone 13 Pro Max to Iphone 16 pro.

>Battery - Dies in 6 hours.

>Phone gets HOT without any background app active (OFF)

>Iphone decides to disable sounds on its own.

>Hepatic decides to work when it wants.

>Camera crashes when opened with Whatsapp, and thought that was a Whatsapp Issue, but I was wrong, as it does the same when I try to open the camera app. You can see the delays and lags on apps when opened.

>Apps become super slow as the phone is HOT till a message comes up that the phone needs to cool down.

Can apple recommend a shrink for my phone? Its very much temperamental.

Hope the update fixes this, otherwise would want a replacement as I am already on 16 cycle counts.

Please let me know what needs to be done if indeed the phone is faulty.

Thank you

🙏🏽

You are NOT writing anyone from Apple here. This is a user to user only forum, which Apple doesn't participate.

Use this link to communicate with Apple --> Feedback - iPhone - Apple

First, update to iOS 18.1 if you haven't already.

Then if the issue continues, make an appointment to have your local Apple Store look at it:

Genius Bar Reservation and Apple Support Options - Apple

Or contact Apple Support directly:

Contact - Official Apple Support

That's not normal, and neither my phone nor any demo at the Apple Store behaves in that manner.

Make an appointment to have your local Apple Store look at it:

Genius Bar Reservation and Apple Support Options - Apple

Or contact Apple Support directly:

Contact - Official Apple Support

That's not normal, and neither my phone nor any demo at the Apple Store behaves in that manner.

I just shot two three minute videos back-to-back and the phone did not even become noticeably warm.

Make an appointment to have your local Apple Store look at it:

Genius Bar Reservation and Apple Support Options - Apple

Or contact Apple Support directly:

Contact - Official Apple Support

I've never seen that on any other 16 Pro Max, and the 16 Pro Max demo units in the store are charging all day and are not even warm to the touch.

Likewise I use the camera for stills and video constantly and have no issues, nor do the demo models in stores.