My iPhone 16 Pro Max overheats while using the Camera app

iPhone 16 Pro Max overheating whilst using camera app. Happens immediately when the app is launched



[Re-Titled by Moderator]

iPhone 16 Pro Max

Posted on Sep 21, 2024 10:58 AM

Reply
189 replies

Sep 30, 2024 10:51 PM in response to Muthu213

To be honest, I have a 15 pro max that has been over heating ever since I bought it. I have hated the phone throughout. Yet I have been hoping to just get a 16 pro max as a way of fixing my hatred for the current 15 pro max. Now if this latest 16 pro max is also rumored to be over heating, then what can I do? Continue trusting the Apple products? This is not value for money. Please do something.

Oct 14, 2024 7:47 PM in response to alekspyt

16 pro here, same issues. Debating if it’ll be fixed with a software update or if hardware is damaged and needs to be returned. I’ve had the phone for 2 weeks and today went to use the camera outdoors. Had the camera app open for ~10 mins which led to the screen dimming all the way, before saying the phone needs to cool down. My 12pro never got hot like this. I also don’t see a big advantage with the new battery.. doesn’t last nearly as long as a new phone battery should

Oct 16, 2024 2:32 AM in response to Nannaltap

I have been an Iphone user since the birth of its existence.

Coming from Iphone 13 Pro Max to Iphone 16 pro.

Battery - Dies in 6 hours.

Phone gets HOT without any background app active (OFF)

Iphone decides to disable sounds on its own.

Hepatic decides to work when it wants.

Apps become super slow as the phone is HOT till a message comes up that the phone needs to cool down.


Can apple recommend a shrink for my phone? Its very much temperamental.


Hope the update fixes this, otherwise would want a replacement as I am already on 16 cycle counts.



Oct 16, 2024 2:35 AM in response to KIKO_420

Dear Apple,


I have been an Iphone user since the birth of its existence.

Coming from Iphone 13 Pro Max to Iphone 16 pro.


>Battery - Dies in 6 hours.

>Phone gets HOT without any background app active (OFF)

>Iphone decides to disable sounds on its own.

>Hepatic decides to work when it wants.

>Camera crashes when opened with Whatsapp, and thought that was a Whatsapp Issue, but I was wrong, as it does the same when I try to open the camera app. You can see the delays and lags on apps when opened.

>Apps become super slow as the phone is HOT till a message comes up that the phone needs to cool down.


Can apple recommend a shrink for my phone? Its very much temperamental.


Hope the update fixes this, otherwise would want a replacement as I am already on 16 cycle counts.


Please let me know what needs to be done if indeed the phone is faulty.


Thank you


🙏🏽


Oct 16, 2024 4:52 AM in response to KIKO_420

KIKO_420 wrote:

Dear Apple,

I have been an Iphone user since the birth of its existence.
Coming from Iphone 13 Pro Max to Iphone 16 pro.

>Battery - Dies in 6 hours.
>Phone gets HOT without any background app active (OFF)
>Iphone decides to disable sounds on its own.
>Hepatic decides to work when it wants.
>Camera crashes when opened with Whatsapp, and thought that was a Whatsapp Issue, but I was wrong, as it does the same when I try to open the camera app. You can see the delays and lags on apps when opened.
>Apps become super slow as the phone is HOT till a message comes up that the phone needs to cool down.

Can apple recommend a shrink for my phone? Its very much temperamental.

Hope the update fixes this, otherwise would want a replacement as I am already on 16 cycle counts.

Please let me know what needs to be done if indeed the phone is faulty.

Thank you

🙏🏽

You are NOT writing anyone from Apple here. This is a user to user only forum, which Apple doesn't participate.


Use this link to communicate with Apple --> Feedback - iPhone - Apple


Oct 20, 2024 1:17 PM in response to alekspyt

I got my first iPhone 16 Pro on the launch day, and it was a disaster from the start. I ended up demanding a new device after 2 weeks. I have now had a new iPhone 16 Pro and it’s better, though not by much.


Overheating and battery life is less of a problem - though still not great - but the camera is unusable. Most of the time I am unable to use the camera, as it just crashes after I try to take a photo. It’s like there is a problem with the camera saving the photo and the app just crashes.

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My iPhone 16 Pro Max overheats while using the Camera app

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