You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

My iPhone 16 Pro Max overheats while using the Camera app

iPhone 16 Pro Max overheating whilst using camera app. Happens immediately when the app is launched



[Re-Titled by Moderator]

iPhone 16 Pro Max

Posted on Sep 21, 2024 10:58 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2024 1:47 PM

I have an iPhone 16, I am noticing that the phone is getting quite hot to the touch while using the phone. Texting, camera or just checking emails. Last night when I was charging it for the first time, it had been sitting in the charger for a while and when I went ti touch it. It was hot

162 replies

Sep 28, 2024 9:25 AM in response to alekspyt

iphone 16 pro 512gb. picked up phone on launch day. first few days, had the occasional reboot and phone would get quite warm, but when i woke up on thursday, phone was quite hot and all through the day, it would constantly reboot. the only time it wouldn't reboot was when i was in my car and it was against an air vent on a mag safe holder. yesterday morning was even worse. phone would only cool down in low power mode. after about an hour of trying to cool it down, placing it on an ice pack running a fan next to it, was able to back it up to my PC and did a fresh restore. been 24 hours, phone has not even gotten warm, is cool to the touch and *knock* on wood, hasn't rebooted. i'm thinking when i did the ios 18 install that was sent to the phone, it was the culprit since the original ios 18 preinstalled on the phone gave me no problems. the heating and rebooting only started after i installed the newer ios 18 OTA.

Sep 28, 2024 11:24 AM in response to alekspyt

Had my 16 pro for less than 24 hours. It’s been on my kitchen counter, in an air conditioned house of course, and it’s on fire. Left it alone overnight. Still hot this morning. Still hot this afternoon. It’s been on fire since I turned it on. I haven’t mailed my exchange phone in yet. Don’t think I’m going to. This is bad. Bad bad.

Sep 28, 2024 5:07 PM in response to Ronuff

I have had my 16pro max for a week and I’m so disappointed. Battery life is worse than my 14 and it’s overheating. Doesn’t seem to be any reason as to why.

Plus they had me upgrade my service cause my calls don’t stay connected and that didn’t work either- carrier blame apple, apple blames carrier. This might be it for my relationship with Apple products

Sep 30, 2024 2:18 AM in response to Ronuff

I’ve been using my iPhone 16 Pro Max for almost a week now and was expecting longer battery life after each charge, but I’ve noticed it drains quickly. I even set it to low power mode starting at 80% and limit charging to 90%. Despite this, I find myself needing to recharge after almost a day of simple tasks like texting and answering calls, with my phone idle most of the time. I upgraded from the iPhone 15 Pro Max for better battery life, but surprisingly, the older model performed better, even after almost a year of use. What happened to Apple’s claim of 33 hours of battery life?

Sep 30, 2024 10:51 PM in response to Muthu213

To be honest, I have a 15 pro max that has been over heating ever since I bought it. I have hated the phone throughout. Yet I have been hoping to just get a 16 pro max as a way of fixing my hatred for the current 15 pro max. Now if this latest 16 pro max is also rumored to be over heating, then what can I do? Continue trusting the Apple products? This is not value for money. Please do something.

Oct 3, 2024 7:07 PM in response to Bangguit

Bangguit wrote:

My iPhone 16 Pro just started overheating watching YouTube

So it stopped playing the YouTube video and showed a thermometer on the screen and said the phone needs to cool down before you can continue? If no, your phone DIDN'T overheat. It got warm, which would be expected when doing activities like watching videos, streaming music or playing games. Doing things like that, makes the battery work harder. And when the battery works harder, it generates heat.

Oct 8, 2024 8:50 AM in response to JestaRavi

JestaRavi wrote:

Any confirmation on this statement?

The statement is accurate and what happens with every new model iPhone released. Depending on how much data is being moved over to a new iPhone, it takes from a fews days to longer for the millions of bytes of data to be indexed on a new device. And while this is happening in the background, people are often pushing their shiny new iPhone, watching videos, streaming music, taking photos/videos, which are ALL battery intensive activities. When you push a battery harder, it generates heat as that is physics, normal and to be expected. If an iPhone REALLY overheats, it displays a thermometer symbol and says the phone needs to cool down before it can be used again. If the phone isn't doing that, it is NOT overheating.

Oct 8, 2024 6:10 PM in response to JestaRavi

I spoke with them several times and went to Genius Bar. Did a factory reset. The heating got better. Still warm but since no warnings on the phone they claim it’s normal. I still complained and apple care sent me a remanufactured and I have a few days to decide if I want that or to just stick it out with this and I don’t. Know what to do

My iPhone 16 Pro Max overheats while using the Camera app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.