Apple Watch Series & Battery Replacement

No one said it was rocket science and that screenshot is irrelevant and useless. Did you actually try to submit an Apple Watch for service? I was also able to get an estimate. However, once I got to the page where you submit the watch for service, it gave me an error message saying “Online repair unavailable” and the website would not let me proceed. Just like the OP stated.

I just got off the phone with Apple Repair. I gave them all my information … and THEY had the same problem. In fact, they couldn’t even schedule an appointment at a store to get the device repaired. It had to be escalated to a manager who was able to get the repair box sent to me.

I’m located in California, USA

You can still obtain service for the Apple Watch Series 6, including battery replacements.

You can use Apple’s Get an Estimate tool to estimate the repair cost before the repair. The cost should be $99 without AppleCare+ and $0 with AppleCare+ in the US.

⇢ Apple Watch Service and Repair - Apple Support

This is not rocket science. Apple will definitely service Apple Watch Series 6 in most countries. Third party repair facilities are not under Apple’s control and may or may not offer a battery service at their discretion.

I just screenshot this image when using the Apple Support app to get an estimate of replacing the battery on an Apple Watch services 6 with GPS. You can see the cost is $99 USD.

Perhaps you should contact the Apple Store directly or the authorized repair center wherever you’re getting it repaired to book an appointment.

Have you tried a different device?

Since you like being vague, the best anyone can do is provide vague answers. Repair of a product can be specific to a country. It’s possible that the country you’re in, physical replacement of a battery may not be possible. Apple may limit the service to replacing the entire product, rather than replacing just the battery. In either situation, the Series 6 Apple Watch can be serviced, for a fee.

Third party vendors, including Apple Authorized Service Providers, are independent businesses and will operate under their own policy on repairing products, replacing parts etc.

Apple Watch is definitely supported. What country are you in?

I also did respond to your other post 😊 Apple typically supports products for seven years after they are discontinued. The Apple Watch Series 6 likely has a few more years before it is discontinued. However, you can also consider purchasing a new Watch, if you don’t want to put more money into your old Watch.

If the Blood Oxygen it’s important to you, then you should look into a medically approved Blood Oxygen device. Blood Oxygen app measurements are not intended for medical use. Also, the feature is disabled, though still there. If Apple does settle the dispute, I would assume they would try to bring the feature back.

Thanks for your prompt and kind replies, have a wonderful day.

Ah I see, I thought you mentioned you couldn’t book an appointment for service for your Watch, so I recommended trying to book an appointment on another device, not send the other device in for service.

This is a terribly frustrating interaction with a very unhelpful set of recommendations. It sounds like this person is not really listening to you.

I’m having the same issue. Did you ever get this resolved?