Apple Watch Series & Battery Replacement

Does anyone know if Apple is no longer replacing the battery in its Series 6 Watches? I have tried to initiate a battery replacement for my Series 6 Watch via the Apple website and I get a message advising that the service is not available.

Apple Watch Series 6, watchOS 11

Posted on Sep 22, 2024 1:51 PM

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Posted on Oct 11, 2024 5:10 PM

No one said it was rocket science and that screenshot is irrelevant and useless. Did you actually try to submit an Apple Watch for service? I was also able to get an estimate. However, once I got to the page where you submit the watch for service, it gave me an error message saying “Online repair unavailable” and the website would not let me proceed. Just like the OP stated.


I just got off the phone with Apple Repair. I gave them all my information … and THEY had the same problem. In fact, they couldn’t even schedule an appointment at a store to get the device repaired. It had to be escalated to a manager who was able to get the repair box sent to me.


I’m located in California, USA

26 replies

Oct 11, 2024 4:23 PM in response to Arthur266

>Does anyone know if Apple is no longer replacing the battery in its Series 6 Watches?< Is this your question or not? My screenshot answers that question. However, it may not be available from third party vendors and it may not be available in the country you’re in. In regard to my question, I’ve asked what country you’re in twice and you have failed to answer it yet.

Oct 11, 2024 5:22 PM in response to Jeff Donald

With all due respect, please do not make any more replies to my inquiry. As others have also observed, you are not being helpful and your responses are simply cluttering up this thread so that others, some of whom might actually have some information of value, will lose interest.


@marshall_jones has understood my issue and independently verified it. He has provided a path forward for me and I will be pursuing it. Thank you @marshall_jones!!


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Apple Watch Series & Battery Replacement

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